Competency-Based Training and Work Performance of the Sales Workforce in a Telecommunication Company
Competent workforce is crucial for any organisation facing the global challenges and competition. Competency is very much linked to employee performance; and with proper competency and capabilities, it will increase productivity. The objective of the study is to examine the level of generic sale...
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Main Author: | Abu Zarim, Zainal |
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Format: | Thesis |
Language: | English English |
Published: |
2004
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Subjects: | |
Online Access: | http://psasir.upm.edu.my/id/eprint/331/1/549588_T_FPP_2004_17.pdf |
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