Chua, B. L. (2009). Impact Of Servicescape Failures And Associated Recovery Strategies On Customer Behavior In The Food Service Industry.
Chicago Style (17th ed.) CitationChua, Bee Lia. Impact Of Servicescape Failures And Associated Recovery Strategies On Customer Behavior In The Food Service Industry. 2009.
MLA引文Chua, Bee Lia. Impact Of Servicescape Failures And Associated Recovery Strategies On Customer Behavior In The Food Service Industry. 2009.
警告:這些引文格式不一定是100%准確.