A longitudinal experimental study on the Development of interpersonal relationships in Computer-mediated communication

The wide-spread use of computer-mediated communication (CMC) in society today has provided new opportunities for the development of relationships. Hence, the need to understand the developmental aspects of relationships in an online setting has become increasingly important, particularly those that...

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Main Author:	Mustafa, Hasrina
Format:	Thesis
Language:	English
Published:	2004
Subjects:	Interpersonal relations - Case studies
Online Access:	http://psasir.upm.edu.my/id/eprint/5846/1/FBMK_2004_20%20IR.pdf
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id	my-upm-ir.5846
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spelling	my-upm-ir.58462022-01-05T07:21:12Z A longitudinal experimental study on the Development of interpersonal relationships in Computer-mediated communication 2004-12 Mustafa, Hasrina The wide-spread use of computer-mediated communication (CMC) in society today has provided new opportunities for the development of relationships. Hence, the need to understand the developmental aspects of relationships in an online setting has become increasingly important, particularly those that concern the effects of time, channel synchrony and relationship types on the development of interpersonal relationships in CMC. The present study used a longitudinal experimental design in order to achieve the objectives of the study. A total of 110 participants were involved in the experiment and they were randomly assigned to face-to-face control group and two treatment groups (synchronous CMC and asynchronous CMC groups). Within each group, participants were assigned to zero-history dyads. Participants in the control group interacted face-to-face, while participants in the synchronous CMC group communicated with their partners using electronic chatting program. Participants in the asynchronous CMC group interacted via electronic mail. All participants attended four experimental sessions conducted once a week over a four weeks' duration. Statistical analyses used in the study were the ANOVA, the Repeated-Measures ANOVA, the Paired Samples t-test and the Independent Samples t-test. The results showed that time was a significant factor for the development of relationships in CMC. The development of relationships in both CMC channels (synchronous CMC and asynchronous CMC) was significantly greater at the later time than at the initial time. However, time was not a significant factor for the development of interpersonal relationships in face-to-face control group. The finding exhibited that channel synchrony was a significant factor for the development of interpersonal relationships in CMC. The development of relationships in both synchronous channels namely face-to-face and synchronous CMC was significantly greater than that in asynchronous CMC. The result also revealed that relationship type was not a significant factor for relational development in CMC. Both relationship types (same-sex and crosssex) in CMC groups showed no difference in the relational progressions. However, relationship type was a significant factor for the development of relationships in face-to-face group, in which same-sex partners showed significantly more developed relationships as compared to cross-sex partners. The study concludes that interpersonal relationships do occur over time in CMC, despite obvious channel limitations as compared to face-to-face communication. Interpersonal relations - Case studies 2004-12 Thesis http://psasir.upm.edu.my/id/eprint/5846/ http://psasir.upm.edu.my/id/eprint/5846/1/FBMK_2004_20%20IR.pdf text en public doctoral Universiti Putra Malaysia Interpersonal relations - Case studies Faculty of Modern Languages and Communication Hassan, Md. Salleh
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English
advisor	Hassan, Md. Salleh
topic	Interpersonal relations - Case studies
spellingShingle	Interpersonal relations - Case studies Mustafa, Hasrina A longitudinal experimental study on the Development of interpersonal relationships in Computer-mediated communication
description	The wide-spread use of computer-mediated communication (CMC) in society today has provided new opportunities for the development of relationships. Hence, the need to understand the developmental aspects of relationships in an online setting has become increasingly important, particularly those that concern the effects of time, channel synchrony and relationship types on the development of interpersonal relationships in CMC. The present study used a longitudinal experimental design in order to achieve the objectives of the study. A total of 110 participants were involved in the experiment and they were randomly assigned to face-to-face control group and two treatment groups (synchronous CMC and asynchronous CMC groups). Within each group, participants were assigned to zero-history dyads. Participants in the control group interacted face-to-face, while participants in the synchronous CMC group communicated with their partners using electronic chatting program. Participants in the asynchronous CMC group interacted via electronic mail. All participants attended four experimental sessions conducted once a week over a four weeks' duration. Statistical analyses used in the study were the ANOVA, the Repeated-Measures ANOVA, the Paired Samples t-test and the Independent Samples t-test. The results showed that time was a significant factor for the development of relationships in CMC. The development of relationships in both CMC channels (synchronous CMC and asynchronous CMC) was significantly greater at the later time than at the initial time. However, time was not a significant factor for the development of interpersonal relationships in face-to-face control group. The finding exhibited that channel synchrony was a significant factor for the development of interpersonal relationships in CMC. The development of relationships in both synchronous channels namely face-to-face and synchronous CMC was significantly greater than that in asynchronous CMC. The result also revealed that relationship type was not a significant factor for relational development in CMC. Both relationship types (same-sex and crosssex) in CMC groups showed no difference in the relational progressions. However, relationship type was a significant factor for the development of relationships in face-to-face group, in which same-sex partners showed significantly more developed relationships as compared to cross-sex partners. The study concludes that interpersonal relationships do occur over time in CMC, despite obvious channel limitations as compared to face-to-face communication.
format	Thesis
qualification_level	Doctorate
author	Mustafa, Hasrina
author_facet	Mustafa, Hasrina
author_sort	Mustafa, Hasrina
title	A longitudinal experimental study on the Development of interpersonal relationships in Computer-mediated communication
title_short	A longitudinal experimental study on the Development of interpersonal relationships in Computer-mediated communication
title_full	A longitudinal experimental study on the Development of interpersonal relationships in Computer-mediated communication
title_fullStr	A longitudinal experimental study on the Development of interpersonal relationships in Computer-mediated communication
title_full_unstemmed	A longitudinal experimental study on the Development of interpersonal relationships in Computer-mediated communication
title_sort	longitudinal experimental study on the development of interpersonal relationships in computer-mediated communication
granting_institution	Universiti Putra Malaysia
granting_department	Faculty of Modern Languages and Communication
publishDate	2004
url	http://psasir.upm.edu.my/id/eprint/5846/1/FBMK_2004_20%20IR.pdf
_version_	1747810493283696640

A longitudinal experimental study on the Development of interpersonal relationships in Computer-mediated communication

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