A Framework for Measuring Knowledge Transfer Process in E-Learning Environment

Efficiently transferring knowledge has proven to be a difficult challenge as well as to get people to use the knowledge (Seidman and McCauley, 2005). And as a part of ensuring that the knowledge transfer process is effectively conducted, there is a strong needs to measure its effectiveness. Although...

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Main Author:	Abdullah, Salfarina
Format:	Thesis
Language:	English English
Published:	2006
Subjects:	Internet in education. Knowledge management.
Online Access:	http://psasir.upm.edu.my/id/eprint/653/1/600527_FSKTM_2006_8.pdf
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id	my-upm-ir.653
record_format	uketd_dc
spelling	my-upm-ir.6532013-05-27T06:49:57Z A Framework for Measuring Knowledge Transfer Process in E-Learning Environment 2006-06 Abdullah, Salfarina Efficiently transferring knowledge has proven to be a difficult challenge as well as to get people to use the knowledge (Seidman and McCauley, 2005). And as a part of ensuring that the knowledge transfer process is effectively conducted, there is a strong needs to measure its effectiveness. Although research in this area has been conducted in many settings, unfortunately less attention has been paid to examine the process in the virtual environment (Sarker, 2003), including the E-Learning. This may be due to the fact that lack of research has been found so far, which addressed a formal or specific guideline (or framework) for measuring the effectiveness of knowledge transfer process in E-Learning. As stated by Tillquist and Rodgers (2002), the existing measures often appear confusing and may not provide a satisfactory description of the process’s effectiveness. Looking at the huge influence that E-Learning brought to Knowledge Transfer Process has motivates the attempt for developing the effectiveness measurement framework for knowledge transfer process in E-Learning environment. This framework is inspired from the E-Faculty, chosen as the case of this research. It is an E-Learning system developed by FSKTM, UPM as complement to the traditional classroom. This attempt however, sets its main concentration on proposing the appropriate measurement attributes for three key factors towards effective knowledge transfer process, which are knowledge to be transferred, knowledge receiver and knowledge transfer medium. This research applied the survey method in order to validate the proposed framework. The data was later analyzed using statistical analysis. Five out of eight developed hypotheses were evidently supported while three others were not supported. Consisting of three key factors to effective knowledge transfer process, this framework also provides the recommended measurement attributes for each key factor. Internet in education. Knowledge management. 2006-06 Thesis http://psasir.upm.edu.my/id/eprint/653/ http://psasir.upm.edu.my/id/eprint/653/1/600527_FSKTM_2006_8.pdf application/pdf en public masters Universiti Putra Malaysia Internet in education. Knowledge management. Faculty of Computer Science and Information Technology English
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English English
topic	Internet in education. Knowledge management.
spellingShingle	Internet in education. Knowledge management. Abdullah, Salfarina A Framework for Measuring Knowledge Transfer Process in E-Learning Environment
description	Efficiently transferring knowledge has proven to be a difficult challenge as well as to get people to use the knowledge (Seidman and McCauley, 2005). And as a part of ensuring that the knowledge transfer process is effectively conducted, there is a strong needs to measure its effectiveness. Although research in this area has been conducted in many settings, unfortunately less attention has been paid to examine the process in the virtual environment (Sarker, 2003), including the E-Learning. This may be due to the fact that lack of research has been found so far, which addressed a formal or specific guideline (or framework) for measuring the effectiveness of knowledge transfer process in E-Learning. As stated by Tillquist and Rodgers (2002), the existing measures often appear confusing and may not provide a satisfactory description of the process’s effectiveness. Looking at the huge influence that E-Learning brought to Knowledge Transfer Process has motivates the attempt for developing the effectiveness measurement framework for knowledge transfer process in E-Learning environment. This framework is inspired from the E-Faculty, chosen as the case of this research. It is an E-Learning system developed by FSKTM, UPM as complement to the traditional classroom. This attempt however, sets its main concentration on proposing the appropriate measurement attributes for three key factors towards effective knowledge transfer process, which are knowledge to be transferred, knowledge receiver and knowledge transfer medium. This research applied the survey method in order to validate the proposed framework. The data was later analyzed using statistical analysis. Five out of eight developed hypotheses were evidently supported while three others were not supported. Consisting of three key factors to effective knowledge transfer process, this framework also provides the recommended measurement attributes for each key factor.
format	Thesis
qualification_level	Master's degree
author	Abdullah, Salfarina
author_facet	Abdullah, Salfarina
author_sort	Abdullah, Salfarina
title	A Framework for Measuring Knowledge Transfer Process in E-Learning Environment
title_short	A Framework for Measuring Knowledge Transfer Process in E-Learning Environment
title_full	A Framework for Measuring Knowledge Transfer Process in E-Learning Environment
title_fullStr	A Framework for Measuring Knowledge Transfer Process in E-Learning Environment
title_full_unstemmed	A Framework for Measuring Knowledge Transfer Process in E-Learning Environment
title_sort	framework for measuring knowledge transfer process in e-learning environment
granting_institution	Universiti Putra Malaysia
granting_department	Faculty of Computer Science and Information Technology
publishDate	2006
url	http://psasir.upm.edu.my/id/eprint/653/1/600527_FSKTM_2006_8.pdf
_version_	1747810281240657920

A Framework for Measuring Knowledge Transfer Process in E-Learning Environment

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