APA (7th ed.) Citation

Ramli, S. (2017). Influence of employee capability and relational process on service quality and customer outcomes in customer relationship management.

Chicago Style (17th ed.) Citation

Ramli, Suriana. Influence of Employee Capability and Relational Process on Service Quality and Customer Outcomes in Customer Relationship Management. 2017.

MLA (8th ed.) Citation

Ramli, Suriana. Influence of Employee Capability and Relational Process on Service Quality and Customer Outcomes in Customer Relationship Management. 2017.

Warning: These citations may not always be 100% accurate.