APA引文

Ramli, S. (2017). Influence of employee capability and relational process on service quality and customer outcomes in customer relationship management.

Chicago Style (17th ed.) Citation

Ramli, Suriana. Influence of Employee Capability and Relational Process on Service Quality and Customer Outcomes in Customer Relationship Management. 2017.

MLA引文

Ramli, Suriana. Influence of Employee Capability and Relational Process on Service Quality and Customer Outcomes in Customer Relationship Management. 2017.

警告：這些引文格式不一定是100％准確.