Factors that influence individual utilisation of internet payment systems

The overall number of Internet payment users in Malaysia has increased but the Malaysian consumers response towards the Internet payment systems falls short of expectations. The main objective of this thesis is to expand a theoretical model that establishes how intentions towards the utilisation of...

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Main Author:	Mohamad Amin, Muhamad Sade
Format:	Thesis
Language:	English
Published:	2018
Subjects:	Electronic Commerce Electronic funds transfers
Online Access:	http://psasir.upm.edu.my/id/eprint/76794/1/GSM%202018%2025%20IR.pdf
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id	my-upm-ir.76794
record_format	uketd_dc
spelling	my-upm-ir.767942020-02-06T02:00:14Z Factors that influence individual utilisation of internet payment systems 2018-05 Mohamad Amin, Muhamad Sade The overall number of Internet payment users in Malaysia has increased but the Malaysian consumers response towards the Internet payment systems falls short of expectations. The main objective of this thesis is to expand a theoretical model that establishes how intentions towards the utilisation of Internet payment system are designed and to what extent they are related to the actual use of Internet payment systems. The thesis also examines the role of customer trust in Internet payment acceptance and the perceptual dissimilarities among users on the foundation of their demographic characteristics of generational differences and gender. The thesis incorporates variables related to behavioural and environmental uncertainty (trust and perceived risk), technology acceptance constructs (perceived usefulness, ease of use, facilitating condition and social influence), and users’ personal charateristics (generational differences and gender) into a comprehensible and parsimonious model. The Analysis of Moment Structures for Structural Equation Modelling (AMOS-SME) technique is used to meticulously test the validation of measurement models and to analyse the massive set of interrelationship between these variables and their comparative consequences on user intention and actual use of Internet payment systems. The data used in this study are gathered from 308 respondents through questionnaire survey of the Internet payment system among Malaysian bank consumers .The research finds that performance expectancy, effort expectancy and social influence have significantly influenced the usage of Internet payment systems in Malaysia. Electronic Commerce Electronic funds transfers 2018-05 Thesis http://psasir.upm.edu.my/id/eprint/76794/ http://psasir.upm.edu.my/id/eprint/76794/1/GSM%202018%2025%20IR.pdf text en public doctoral Universiti Putra Malaysia Electronic Commerce Electronic funds transfers
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English
topic	Electronic Commerce Electronic funds transfers
spellingShingle	Electronic Commerce Electronic funds transfers Mohamad Amin, Muhamad Sade Factors that influence individual utilisation of internet payment systems
description	The overall number of Internet payment users in Malaysia has increased but the Malaysian consumers response towards the Internet payment systems falls short of expectations. The main objective of this thesis is to expand a theoretical model that establishes how intentions towards the utilisation of Internet payment system are designed and to what extent they are related to the actual use of Internet payment systems. The thesis also examines the role of customer trust in Internet payment acceptance and the perceptual dissimilarities among users on the foundation of their demographic characteristics of generational differences and gender. The thesis incorporates variables related to behavioural and environmental uncertainty (trust and perceived risk), technology acceptance constructs (perceived usefulness, ease of use, facilitating condition and social influence), and users’ personal charateristics (generational differences and gender) into a comprehensible and parsimonious model. The Analysis of Moment Structures for Structural Equation Modelling (AMOS-SME) technique is used to meticulously test the validation of measurement models and to analyse the massive set of interrelationship between these variables and their comparative consequences on user intention and actual use of Internet payment systems. The data used in this study are gathered from 308 respondents through questionnaire survey of the Internet payment system among Malaysian bank consumers .The research finds that performance expectancy, effort expectancy and social influence have significantly influenced the usage of Internet payment systems in Malaysia.
format	Thesis
qualification_level	Doctorate
author	Mohamad Amin, Muhamad Sade
author_facet	Mohamad Amin, Muhamad Sade
author_sort	Mohamad Amin, Muhamad Sade
title	Factors that influence individual utilisation of internet payment systems
title_short	Factors that influence individual utilisation of internet payment systems
title_full	Factors that influence individual utilisation of internet payment systems
title_fullStr	Factors that influence individual utilisation of internet payment systems
title_full_unstemmed	Factors that influence individual utilisation of internet payment systems
title_sort	factors that influence individual utilisation of internet payment systems
granting_institution	Universiti Putra Malaysia
publishDate	2018
url	http://psasir.upm.edu.my/id/eprint/76794/1/GSM%202018%2025%20IR.pdf
_version_	1747813181158326272

Factors that influence individual utilisation of internet payment systems

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