Service quality of banks after merger : consumers' perception
The purpose of this study is to determine the consumers' perception toward the service quality of bank after merger in Subang Jaya. 300 respondents were interviewed through a given questionnaire. All data obtained in this study were gathered and analyzed through two methods; descriptive and sta...
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| 格式: | Thesis |
| 语言: | English English |
| 出版: |
2001
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| 主题: | |
| 在线阅读: | http://psasir.upm.edu.my/id/eprint/77892/1/T%20GSM%202001%202%20%281900118304%29%20UPM%20IR.pdf |
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