A Case Study: Majujaya Bank Berhad

This purpose of this case study is to appreciate the application of strategic planning tools to facilitate the realisation of the objectives of Custodial Service Department of Majujaya Bank Berhad. Part 1 of this case has discussed the development of Majujaya Bank Berhad during the eighties wher...

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Main Author: Loh, Chuan Seng
Format: Thesis
Language:English
English
Published: 1997
Subjects:
Online Access:http://psasir.upm.edu.my/id/eprint/7887/1/GSM_1997_3_A.pdf
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spelling my-upm-ir.78872012-05-24T04:19:08Z A Case Study: Majujaya Bank Berhad 1997 Loh, Chuan Seng This purpose of this case study is to appreciate the application of strategic planning tools to facilitate the realisation of the objectives of Custodial Service Department of Majujaya Bank Berhad. Part 1 of this case has discussed the development of Majujaya Bank Berhad during the eighties whereby it was linked to the banking group from Sweden which owned thitty percents of the bank. The association had provided synergy to the bank whereby through the formation of Custodial Services Department, Majujaya Bank Berhad was able to capitalise on the investment arm of the Swedish partner to generate fees based income arising from trading and investment activities on the Kuala Lumpur Stock Exchange. Due t.o the relatively small clientele base, the department was vulnerable when the Swedish partner being the largest customer left the department as a result of changes in ownership within the Swedish banking group. Realising the various internal as well as external factors, the department head was working on plan to overcome the predicament in order to meet all objectives of the department and the bank. Part 2 of the case study has analysed the various factors by using the strategic tools namely SWOT as well as SPACE models and concluded that the most appropriate option for Custodial Services Department is to expand the business into the regional markets via working with fund managers who invest in regional markets. In order to proceed with regionalisation, the department needs to increase its efficiency and effectiveness by streamlining its operation and expand the capability of the computer systems while at the same time marketing its services to secure more customers. It is through this approach at moderate scale that the department would be able to meet its objectives of being a leading local as well as regional provider while at the same time contributing to the bank's objective of achieving tier 1 by 1998. Majujaya Bank Berhad - Case studies Strategic planning - Case studies - Malaysia 1997 Thesis http://psasir.upm.edu.my/id/eprint/7887/ http://psasir.upm.edu.my/id/eprint/7887/1/GSM_1997_3_A.pdf application/pdf en public masters Universiti Putra Malaysia Majujaya Bank Berhad - Case studies Strategic planning - Case studies - Malaysia Graduate School of Management English
institution Universiti Putra Malaysia
collection PSAS Institutional Repository
language English
English
topic Majujaya Bank Berhad - Case studies
Strategic planning - Case studies - Malaysia

spellingShingle Majujaya Bank Berhad - Case studies
Strategic planning - Case studies - Malaysia

Loh, Chuan Seng
A Case Study: Majujaya Bank Berhad
description This purpose of this case study is to appreciate the application of strategic planning tools to facilitate the realisation of the objectives of Custodial Service Department of Majujaya Bank Berhad. Part 1 of this case has discussed the development of Majujaya Bank Berhad during the eighties whereby it was linked to the banking group from Sweden which owned thitty percents of the bank. The association had provided synergy to the bank whereby through the formation of Custodial Services Department, Majujaya Bank Berhad was able to capitalise on the investment arm of the Swedish partner to generate fees based income arising from trading and investment activities on the Kuala Lumpur Stock Exchange. Due t.o the relatively small clientele base, the department was vulnerable when the Swedish partner being the largest customer left the department as a result of changes in ownership within the Swedish banking group. Realising the various internal as well as external factors, the department head was working on plan to overcome the predicament in order to meet all objectives of the department and the bank. Part 2 of the case study has analysed the various factors by using the strategic tools namely SWOT as well as SPACE models and concluded that the most appropriate option for Custodial Services Department is to expand the business into the regional markets via working with fund managers who invest in regional markets. In order to proceed with regionalisation, the department needs to increase its efficiency and effectiveness by streamlining its operation and expand the capability of the computer systems while at the same time marketing its services to secure more customers. It is through this approach at moderate scale that the department would be able to meet its objectives of being a leading local as well as regional provider while at the same time contributing to the bank's objective of achieving tier 1 by 1998.
format Thesis
qualification_level Master's degree
author Loh, Chuan Seng
author_facet Loh, Chuan Seng
author_sort Loh, Chuan Seng
title A Case Study: Majujaya Bank Berhad
title_short A Case Study: Majujaya Bank Berhad
title_full A Case Study: Majujaya Bank Berhad
title_fullStr A Case Study: Majujaya Bank Berhad
title_full_unstemmed A Case Study: Majujaya Bank Berhad
title_sort case study: majujaya bank berhad
granting_institution Universiti Putra Malaysia
granting_department Graduate School of Management
publishDate 1997
url http://psasir.upm.edu.my/id/eprint/7887/1/GSM_1997_3_A.pdf
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