Antecedents of Organisational Commitment Among Employees in Malaysia Public Service Department
Serv ice Department's (MPSD) employees, spec ifically their levels of affect ive states, job sat isfact ion, turnover intention, and organisational commitment. It analyses the extent to wh ich affect ive states, job sat isfact ion, and turnover intent ion var iables are s ign ificant to orga...
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| Format: | Thesis |
| Language: | English English |
| Published: |
1999
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/7938/1/GSM_1999_44_A.pdf |
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| Summary: | Serv ice Department's (MPSD) employees, spec ifically their levels of affect ive states,
job sat isfact ion, turnover intention, and organisational commitment. It analyses the
extent to wh ich affect ive states, job sat isfact ion, and turnover intent ion var iables are
s ign ificant to organisat ional commitment relat ionsh ip. Spec ifically, it undertook to
determ ine how employees' perceptions of the organ isat ion's prospects and the ir
percept ions of the ir own career opportunit ies m ight affect comm itment d imens ions,
for example, loyalty, and involvement.
Spec ifically, the objectives of the study are to determine :
a) the level of organ isat ional comm itment among employees of publ ic serv ice,
b) the d ifferences among d ifferent level of attitudes in the publ ic service w ith
regards to organisat ional comm itment, affect ive states, job sat isfact ion, and
turnover intent ion,
c) the relat ionsh ip of affect ive states, job sat isfact ion, and turnover intent ion w ith
organisational commitment,d) the relationship between demographic characteristics and organisational
commitment of employees.
Hypothesised relationships were tested using structured survey responses from
the public service employees. Reliability, frequencies, Pearson's Product Moment
correlation were used to analyse the data. A survey, using self-administered
questionnaires was conducted on respondents of200 of the total population accessible
employees ofMPSD and 58% responded. Job Descriptive Index (Smith, Kendall, and
Hulin, 1 969) was used to measure job satisfaction, while Organisational Commitment
Questionnaire (Mowday and Steers, 1 979) was used to measure organisational
commitment. Affective states inventory (French, Chaplan, and Harrison, 1 984) was
used to measure affectivity, while instrument using four-item adapted from Hunt,
Osborn, and Martin ( 198 1 ) was used to measure turnover intention.
Major findings of the study revealed that:
1 ) Majority of the respondents (63.8%) appeared to be moderately committed to the
organisation.
2) Majority of the respondents (69%) appeared to be moderately satisfied and for
intention to stay, employees were moderate (50%) to low (44%).
3 ) The correlation between demographic variables (such as age, sex, and marital
status, tenure, and income) and organisational commitment show an indication of
positive relationship.
4) The correlation of job satisfaction, affective states and turnover intention to
organisational commitment show a weak correlation since the (r < 0.5), but
despite the weaknesses, it indicates a positive relationship. |
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