The Use of Information Technology in Managing The Supply Chain of Malaysian Palm Oil Industry: The Case of FELDA

This study was carried out to investigate the use of information technology (IT) and information systems (IS) by Malaysian palm oil industry in managing their supply chain. This study focused on Felda's palm oil supply chain which comprised of its subsidiary companies namely Felda Plantation...

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Main Author:	Kamarulzaman, Nitty Hirawaty
Format:	Thesis
Language:	English English
Published:	2002
Subjects:	FELDA - Case studies Business logistics - Malaysia Palm oil industry - Information technology - Malaysia
Online Access:	http://psasir.upm.edu.my/id/eprint/8157/1/GSM_2002_4_.pdf
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id	my-upm-ir.8157
record_format	uketd_dc
spelling	my-upm-ir.81572023-12-14T02:28:13Z The Use of Information Technology in Managing The Supply Chain of Malaysian Palm Oil Industry: The Case of FELDA 2002-11 Kamarulzaman, Nitty Hirawaty This study was carried out to investigate the use of information technology (IT) and information systems (IS) by Malaysian palm oil industry in managing their supply chain. This study focused on Felda's palm oil supply chain which comprised of its subsidiary companies namely Felda Plantations Sdn. Bhd., Felda Palm Industries Sdn. Bhd., Felda Vegetable Oil Products Sdn. Bhd., Felda Transport Services Sdn. Bhd. and Felda Marketing Services Sdn. Bhd.. Investigation was also made to examine the extent of these palm oil companies in managing their primary and support activities and how IT and IS support those activities to improve the company's supply chain. In addition, the study was also done to investigate the utilization of IT and IS in all levels and activities of the company's supply chain. Data for the study were obtained through close-ended questionnaires that were mailed to the respondents comprised of managers from Felda's companies that were involved along supply chain. Data collected from the survey were analyzed using descriptive analysis, regression analysis, correlation analysis and reliability analysis.Result showed that Felda has effectively managed its primary activities particularly in estates, palm oil mills and refineries. Felda also has managed its inbound and outbound logistics as well as its marketing activities effectively. However, the results revealed that IT has not been fully used to effectively support certain primary and support activities, particularly in estates operations. However, while IT has made a lot of contribution to support palm oil mills support activities, it has made less contribution to support their primary activities. Further, IT has contributed significantly to support refineries' primary and support activities. At the same time, the results revealed that IT has effectively support distribution and marketing activities. From the findings, several recommendations are given to assist Felda and other palm oil based companies to enhance the management of their activities along their supply chain and help them to be more competitive in the industry. FELDA - Case studies Business logistics - Malaysia Palm oil industry - Information technology - Malaysia 2002-11 Thesis http://psasir.upm.edu.my/id/eprint/8157/ http://psasir.upm.edu.my/id/eprint/8157/1/GSM_2002_4_.pdf text en public masters Universiti Putra Malaysia FELDA - Case studies Business logistics - Malaysia Palm oil industry - Information technology - Malaysia Graduate School of Management Shamsudin, Mad Nasir English
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English English
advisor	Shamsudin, Mad Nasir
topic	FELDA - Case studies Business logistics - Malaysia Palm oil industry - Information technology - Malaysia
spellingShingle	FELDA - Case studies Business logistics - Malaysia Palm oil industry - Information technology - Malaysia Kamarulzaman, Nitty Hirawaty The Use of Information Technology in Managing The Supply Chain of Malaysian Palm Oil Industry: The Case of FELDA
description	This study was carried out to investigate the use of information technology (IT) and information systems (IS) by Malaysian palm oil industry in managing their supply chain. This study focused on Felda's palm oil supply chain which comprised of its subsidiary companies namely Felda Plantations Sdn. Bhd., Felda Palm Industries Sdn. Bhd., Felda Vegetable Oil Products Sdn. Bhd., Felda Transport Services Sdn. Bhd. and Felda Marketing Services Sdn. Bhd.. Investigation was also made to examine the extent of these palm oil companies in managing their primary and support activities and how IT and IS support those activities to improve the company's supply chain. In addition, the study was also done to investigate the utilization of IT and IS in all levels and activities of the company's supply chain. Data for the study were obtained through close-ended questionnaires that were mailed to the respondents comprised of managers from Felda's companies that were involved along supply chain. Data collected from the survey were analyzed using descriptive analysis, regression analysis, correlation analysis and reliability analysis.Result showed that Felda has effectively managed its primary activities particularly in estates, palm oil mills and refineries. Felda also has managed its inbound and outbound logistics as well as its marketing activities effectively. However, the results revealed that IT has not been fully used to effectively support certain primary and support activities, particularly in estates operations. However, while IT has made a lot of contribution to support palm oil mills support activities, it has made less contribution to support their primary activities. Further, IT has contributed significantly to support refineries' primary and support activities. At the same time, the results revealed that IT has effectively support distribution and marketing activities. From the findings, several recommendations are given to assist Felda and other palm oil based companies to enhance the management of their activities along their supply chain and help them to be more competitive in the industry.
format	Thesis
qualification_level	Master's degree
author	Kamarulzaman, Nitty Hirawaty
author_facet	Kamarulzaman, Nitty Hirawaty
author_sort	Kamarulzaman, Nitty Hirawaty
title	The Use of Information Technology in Managing The Supply Chain of Malaysian Palm Oil Industry: The Case of FELDA
title_short	The Use of Information Technology in Managing The Supply Chain of Malaysian Palm Oil Industry: The Case of FELDA
title_full	The Use of Information Technology in Managing The Supply Chain of Malaysian Palm Oil Industry: The Case of FELDA
title_fullStr	The Use of Information Technology in Managing The Supply Chain of Malaysian Palm Oil Industry: The Case of FELDA
title_full_unstemmed	The Use of Information Technology in Managing The Supply Chain of Malaysian Palm Oil Industry: The Case of FELDA
title_sort	use of information technology in managing the supply chain of malaysian palm oil industry: the case of felda
granting_institution	Universiti Putra Malaysia
granting_department	Graduate School of Management
publishDate	2002
url	http://psasir.upm.edu.my/id/eprint/8157/1/GSM_2002_4_.pdf
_version_	1794018722446311424

The Use of Information Technology in Managing The Supply Chain of Malaysian Palm Oil Industry: The Case of FELDA

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