Impact of immediacy and user motive on communication satisfaction in email communication among academic staff in South East Nigeria
The purpose of this research was to evaluate the impact of immediacy and user motive factors on communication satisfaction via email among academic staff in South East Nigeria. Immediacy and user motive were elements from social presence and the uses and gratification theories employed in this study...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2019
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/83331/1/FBMK%202019%2017%20ir.pdf |
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