Influence of work environment, workload and job autonomy on job stress among casual dining restaurant employees in the Klang Valley, Malaysia
Job-related stress is considered a global phenomenon in many industries. Stress at the workplace also happens in the restaurant industry and, stress can affect employee’s job performance and productivity. Stress in the restaurant industry is due to excessive working hours, frequent customer conta...
Saved in:
Main Author: | Amran, Farah Wahida |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2019
|
Subjects: | |
Online Access: | http://psasir.upm.edu.my/id/eprint/84468/1/FSTM%202019%2019%20ir.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Antecedents of behavioural intention and prioritization of restaurant attributes affecting customer satisfaction at casual dining restaurants in the Klang Valley, Malaysia
by: Ebrahimian, Mahshid
Published: (2019) -
Influence of demographic, food attributes, physical environment and service attributes on perceived value and overall satisfaction at casual dining restaurants in Klang Valley, Malaysia
by: Ahmad, Faridah
Published: (2015) -
Tourist satisfaction factors of casual dining restaurants in Kuala Lumpur, Malaysia : examining the gap between tourists', expectations and perceptions /
by: Hadian, Golnaz
Published: (2010) -
Influence of perceived organisational support and supervisor support, and organisational commitment on casual dining restaurant employees’ intention to leave or stay
by: Mohamad Nashuki, Nasyira
Published: (2015) -
Influence of environmental value, environment leadership, stakeholders’ participations on green service delivery and sustainability performance among casual dining restaurants
by: Nawang Mustapen, Rosini
Published: (2021)