Kasiri, L. A. (2015). Effects of standardization and customization level on service quality, customer satisfaction and loyalty, and moderating roles of service nature and customer needs.
Chicago Style (17th ed.) CitationKasiri, Leila Agha. Effects of Standardization and Customization Level on Service Quality, Customer Satisfaction and Loyalty, and Moderating Roles of Service Nature and Customer Needs. 2015.
MLA引文Kasiri, Leila Agha. Effects of Standardization and Customization Level on Service Quality, Customer Satisfaction and Loyalty, and Moderating Roles of Service Nature and Customer Needs. 2015.
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