Factors Afeecting the High Rate of Turnover Among Part Time Life Insurance Agents at Malaysian Assurance Alliance (MAA) Seremban Branch

This study explored factors that contribute to the high turnover of part time life insurance agents at Malaysian Assurance Alliance (MAA), Seremban Branch. A self administered questionnaire were used to collect data from 111 part time life insurance agents who left the business from the main list of...

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主要作者: M. Barathi Dasar
格式: Thesis
語言:English
English
出版: 1998
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在線閱讀:http://psasir.upm.edu.my/id/eprint/9787/1/FBMK_1998_1_A.pdf
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spelling my-upm-ir.97872011-09-08T04:49:14Z Factors Afeecting the High Rate of Turnover Among Part Time Life Insurance Agents at Malaysian Assurance Alliance (MAA) Seremban Branch 1998-10 M. Barathi Dasar, This study explored factors that contribute to the high turnover of part time life insurance agents at Malaysian Assurance Alliance (MAA), Seremban Branch. A self administered questionnaire were used to collect data from 111 part time life insurance agents who left the business from the main list of 350 drop outs provided by MAA Seremban Branch. Simple random sampling was applied to select the respondents before ask them to answer the questionnaire. Perceptional questions were used to gauge factors that make them leave the profession. High commitment at the permanent work place, lack of salesmanship skills, conflict between dual career were found to be strong factors affecting the turnover. Other factors include high achievement quota from the agency force and high selling activities which were required in order to stay in this business. Bank Negara's ruling on commission percentages was also found affecting the turnover. This study recommend that more facilitating environment is needed to develop part time life insurance agents, especially from the agency and parent organisation. Therefore different treatment and privilege should be given to the MAA part time life insurance agents compared to full time life insurance agents. Since this study is highly perceptional, more empirical data is needed pertaining to the turnover rate among the full time and part time life insurance agents. By having more information, it will help to ensure that more rigorous and conclusive study to be done in future. Malaysian Assurance Alliance (Seremban Branch) - Officials and employees - Turnover 1998-10 Thesis http://psasir.upm.edu.my/id/eprint/9787/ http://psasir.upm.edu.my/id/eprint/9787/1/FBMK_1998_1_A.pdf application/pdf en public masters Universiti Putra Malaysia Malaysian Assurance Alliance (Seremban Branch) - Officials and employees - Turnover Faculty of Modern Language and Communication English
institution Universiti Putra Malaysia
collection PSAS Institutional Repository
language English
English
topic Malaysian Assurance Alliance (Seremban Branch) - Officials and employees - Turnover


spellingShingle Malaysian Assurance Alliance (Seremban Branch) - Officials and employees - Turnover


M. Barathi Dasar,
Factors Afeecting the High Rate of Turnover Among Part Time Life Insurance Agents at Malaysian Assurance Alliance (MAA) Seremban Branch
description This study explored factors that contribute to the high turnover of part time life insurance agents at Malaysian Assurance Alliance (MAA), Seremban Branch. A self administered questionnaire were used to collect data from 111 part time life insurance agents who left the business from the main list of 350 drop outs provided by MAA Seremban Branch. Simple random sampling was applied to select the respondents before ask them to answer the questionnaire. Perceptional questions were used to gauge factors that make them leave the profession. High commitment at the permanent work place, lack of salesmanship skills, conflict between dual career were found to be strong factors affecting the turnover. Other factors include high achievement quota from the agency force and high selling activities which were required in order to stay in this business. Bank Negara's ruling on commission percentages was also found affecting the turnover. This study recommend that more facilitating environment is needed to develop part time life insurance agents, especially from the agency and parent organisation. Therefore different treatment and privilege should be given to the MAA part time life insurance agents compared to full time life insurance agents. Since this study is highly perceptional, more empirical data is needed pertaining to the turnover rate among the full time and part time life insurance agents. By having more information, it will help to ensure that more rigorous and conclusive study to be done in future.
format Thesis
qualification_level Master's degree
author M. Barathi Dasar,
author_facet M. Barathi Dasar,
author_sort M. Barathi Dasar,
title Factors Afeecting the High Rate of Turnover Among Part Time Life Insurance Agents at Malaysian Assurance Alliance (MAA) Seremban Branch
title_short Factors Afeecting the High Rate of Turnover Among Part Time Life Insurance Agents at Malaysian Assurance Alliance (MAA) Seremban Branch
title_full Factors Afeecting the High Rate of Turnover Among Part Time Life Insurance Agents at Malaysian Assurance Alliance (MAA) Seremban Branch
title_fullStr Factors Afeecting the High Rate of Turnover Among Part Time Life Insurance Agents at Malaysian Assurance Alliance (MAA) Seremban Branch
title_full_unstemmed Factors Afeecting the High Rate of Turnover Among Part Time Life Insurance Agents at Malaysian Assurance Alliance (MAA) Seremban Branch
title_sort factors afeecting the high rate of turnover among part time life insurance agents at malaysian assurance alliance (maa) seremban branch
granting_institution Universiti Putra Malaysia
granting_department Faculty of Modern Language and Communication
publishDate 1998
url http://psasir.upm.edu.my/id/eprint/9787/1/FBMK_1998_1_A.pdf
_version_ 1747810999622172672