Mediating role of e-learning quality between organizational learning and e-learning among corporate e-learners in a Malaysian company

Ideally, poor e-learning use should not be an issue among corporate e-learners because e-learning enables organizations to effectively integrate learning into their employees’ day-to-day work. However, many companies have found that their e-learning systems are often underused. This indicates that e...

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Main Author:	Balakrishnan, Sharmini Marilyn
Format:	Thesis
Language:	English
Published:	2021
Subjects:	Internet in education Organizational learning Group work in education - Evaluation
Online Access:	http://psasir.upm.edu.my/id/eprint/98398/1/FPP%202021%2015%20UPMIR.pdf
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id	my-upm-ir.98398
record_format	uketd_dc
spelling	my-upm-ir.983982022-09-05T02:36:24Z Mediating role of e-learning quality between organizational learning and e-learning among corporate e-learners in a Malaysian company 2021-06 Balakrishnan, Sharmini Marilyn Ideally, poor e-learning use should not be an issue among corporate e-learners because e-learning enables organizations to effectively integrate learning into their employees’ day-to-day work. However, many companies have found that their e-learning systems are often underused. This indicates that employees are not getting the requisite training, leading to poor performance and productivity, and high turnover. Unfortunately, previous studies have not studied e-learning use in the context of organizational learning and e-learning quality (Yakubu & Dasuki, 2018; Liu et al., 2012), despite their influence on e-learning use (Al-Fraihat et al., 2020; Wang, 2018). Furthermore, there is limited corporate e-learning research in Malaysia as the focus has been on the education sector. Therefore, the purpose of this study was to examine the relationships of e-learning quality, organizational learning and e-learning use. A descriptive correlational research design with a quantitative survey method was used in this research. The questionnaire was adapted from the E-learning Success System (ELSS) and the Strategic Learning Assessment Map (SLAM) instruments. Data from 261 employees of an oil and gas company in Sarawak, Malaysia was analyzed through IBM SPSS 23.0 and AMOS 23.0. The findings show that males, the non-technical departments, management and senior e-learners had higher levels for e-learning quality, organizational learning and e-learning use. Also, e-learning quality fully mediated the relationship between organizational learning and e-learning use (β = 0.65, t = 1.98, p < 0.05) with a medium effect size and the mediation model explained 51.2% of the variation on e-learning use. The main barrier to e-learning use was time constraints and improving e-learning content was the most popular suggestion to increase e-learning use. In conclusion, this study gave useful insights on the relationships between organizational learning, e-learning quality and e-learning use. It proposes a parsimonious higher-order structural equation model to study corporate e-learning more effectively and presents individual-level perceptions on e-learning for researchers and practitioners. Internet in education Organizational learning Group work in education - Evaluation 2021-06 Thesis http://psasir.upm.edu.my/id/eprint/98398/ http://psasir.upm.edu.my/id/eprint/98398/1/FPP%202021%2015%20UPMIR.pdf text en public masters Universiti Putra Malaysia Internet in education Organizational learning Group work in education - Evaluation Mohd Puad, Mohd Hazwan
institution	Universiti Putra Malaysia
collection	PSAS Institutional Repository
language	English
advisor	Mohd Puad, Mohd Hazwan
topic	Internet in education Organizational learning Group work in education - Evaluation
spellingShingle	Internet in education Organizational learning Group work in education - Evaluation Balakrishnan, Sharmini Marilyn Mediating role of e-learning quality between organizational learning and e-learning among corporate e-learners in a Malaysian company
description	Ideally, poor e-learning use should not be an issue among corporate e-learners because e-learning enables organizations to effectively integrate learning into their employees’ day-to-day work. However, many companies have found that their e-learning systems are often underused. This indicates that employees are not getting the requisite training, leading to poor performance and productivity, and high turnover. Unfortunately, previous studies have not studied e-learning use in the context of organizational learning and e-learning quality (Yakubu & Dasuki, 2018; Liu et al., 2012), despite their influence on e-learning use (Al-Fraihat et al., 2020; Wang, 2018). Furthermore, there is limited corporate e-learning research in Malaysia as the focus has been on the education sector. Therefore, the purpose of this study was to examine the relationships of e-learning quality, organizational learning and e-learning use. A descriptive correlational research design with a quantitative survey method was used in this research. The questionnaire was adapted from the E-learning Success System (ELSS) and the Strategic Learning Assessment Map (SLAM) instruments. Data from 261 employees of an oil and gas company in Sarawak, Malaysia was analyzed through IBM SPSS 23.0 and AMOS 23.0. The findings show that males, the non-technical departments, management and senior e-learners had higher levels for e-learning quality, organizational learning and e-learning use. Also, e-learning quality fully mediated the relationship between organizational learning and e-learning use (β = 0.65, t = 1.98, p < 0.05) with a medium effect size and the mediation model explained 51.2% of the variation on e-learning use. The main barrier to e-learning use was time constraints and improving e-learning content was the most popular suggestion to increase e-learning use. In conclusion, this study gave useful insights on the relationships between organizational learning, e-learning quality and e-learning use. It proposes a parsimonious higher-order structural equation model to study corporate e-learning more effectively and presents individual-level perceptions on e-learning for researchers and practitioners.
format	Thesis
qualification_level	Master's degree
author	Balakrishnan, Sharmini Marilyn
author_facet	Balakrishnan, Sharmini Marilyn
author_sort	Balakrishnan, Sharmini Marilyn
title	Mediating role of e-learning quality between organizational learning and e-learning among corporate e-learners in a Malaysian company
title_short	Mediating role of e-learning quality between organizational learning and e-learning among corporate e-learners in a Malaysian company
title_full	Mediating role of e-learning quality between organizational learning and e-learning among corporate e-learners in a Malaysian company
title_fullStr	Mediating role of e-learning quality between organizational learning and e-learning among corporate e-learners in a Malaysian company
title_full_unstemmed	Mediating role of e-learning quality between organizational learning and e-learning among corporate e-learners in a Malaysian company
title_sort	mediating role of e-learning quality between organizational learning and e-learning among corporate e-learners in a malaysian company
granting_institution	Universiti Putra Malaysia
publishDate	2021
url	http://psasir.upm.edu.my/id/eprint/98398/1/FPP%202021%2015%20UPMIR.pdf
_version_	1747813867572953088

Mediating role of e-learning quality between organizational learning and e-learning among corporate e-learners in a Malaysian company

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