Effects of perceived leader emotional labour, ethical leadership and leader-member exchange on organizational commitment among the hotel operational staff
Employee’s organizational commitment in service-oriented organizations including hotels is highly crucial and significant to meet customer satisfaction. Therefore, hotel operators are suggested to establish a good relationship between employers and employees. Past researchers suggested that organiza...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2021
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/98408/1/SPE%202021%207%20IR.pdf |
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