الحاجات اللغوية لدى الطلبة في برنامج "السفير العربي" في مطار كوالا لمبور الدولي :دراسة وصفية
This study analyzes the needs of Arabic language among students in the Arabic Ambassadors program which is the one of the joint programs between Malaysia Airport Holding Berhad (MAHB) and Admal Aviation College and Universiti Sains Islam Malaysia (USIM), to communicate with Arab tourists at the K...
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| Format: | Thesis |
| Language: | other |
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| Summary: | This study analyzes the needs of Arabic language among students in the Arabic
Ambassadors program which is the one of the joint programs between Malaysia Airport
Holding Berhad (MAHB) and Admal Aviation College and Universiti Sains Islam
Malaysia (USIM), to communicate with Arab tourists at the Kuala Lumpur Airport
(KLIA). To analyze the needs of this language, Hutchinson and Waters's theory was
adapted consisting of three elements which are necessities, lacks and wants. To achieve
these goals, the study used qualitative approach by conducting group interviews with six
students in the Arabic ambassadors program who on duty at Kuala Lumpur International
Airport. The findings shown that the Arabic Ambassadors has linguistic deficiencies
while dealing with Arab tourists due to communications in different languages or dialects
from their mother tongue. Furthermore, they forget Arabic vocabularies and lack of
knowledge of how to give the information effectively during verbal communication with
Arab tourists, The study found that the students need correct Arabic language
communication as well as exposure to the use of modem Arabic and other variations of
Arabic dialects. |
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