The Relationship Between Personality And Job Satisfaction Among Royal Malaysia Police (RMP) Narcotic Investigation Department Personnel In Selangor Contingent

This study aims to identify the relationship between personality and job satisfaction among RMP officers, particularly in the Narcotics Crime Investigation Department, Selangor Police Contingent Headquarters. This study uses a quantitative approach because it emphasizes the interpretation of data co...

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Main Author: Fazrine Binti Ahmad Zubir
Format: Thesis
Language:en_US
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Summary:This study aims to identify the relationship between personality and job satisfaction among RMP officers, particularly in the Narcotics Crime Investigation Department, Selangor Police Contingent Headquarters. This study uses a quantitative approach because it emphasizes the interpretation of data collected through standardized questionnaires using statistical criteria. The nature of this study is cross-sectional as data is collected through a self-administered questionnaire survey by randomly selected respondents with the researcher. It is also tested in SPSS by showing four primary analyses: Descriptive Analysis, Reliability Test, Pearson Correlation and Multiple Regression. The descriptive analysis explains the respondent's background and identifies personality characteristics. The Pearson's Correlation to determine the relationship between personality traits and job satisfaction and Multiple Regression Analysis to identify predictors of Narcotics officers’ job satisfaction. The respondents comprised 217 senior and junior police officers from the Narcotics Crime Investigation Department in the State of Selangor. They were randomly selected from 17 police districts, including the Selangor Contingent Headquarters. The research instrument consists of a questionnaire containing the respondents' demographic information and two instruments, the Neuroticism, Extraversion, Openness-Five-Factor Inventory (NEO-FFI), to measure personality characteristics and the Minnesota Satisfaction Questionnaire (MSQ), to measure the level of job satisfaction. The variables used in this study are elements of personality traits: Openness, Conscientiousness, Extraversion, Agreeableness and Neuroticism. The study's results have shown that five personality traits affect job satisfaction significantly. The Agreeableness personality trait is the most substantial contributor to job satisfaction. The study's implications include a better understanding of the management of the aspects that need to be emphasized in achieving staff job satisfaction at the maximum level. The administration should also hold programs that can strengthen relationships among employees.