الإتصال الإداري الفعال وعلاقته بالرضا الوظيفي في الشركة الليبية للبريد والاتصالات وتقنية المعلومات القابضة

Effective communication and job satisfaction are still a source of interest to many business organizations. This study focused on effective administrative communication and its relationship with job satisfaction in The Libyan Post Telecommunications, Information Technology Company (LPTIC). It aimed...

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Main Author: Sabri Mohamad Elhashmi Yousuf
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id my-usim-ddms-12794
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spelling my-usim-ddms-127942024-05-29T04:59:04Z الإتصال الإداري الفعال وعلاقته بالرضا الوظيفي في الشركة الليبية للبريد والاتصالات وتقنية المعلومات القابضة Sabri Mohamad Elhashmi Yousuf Effective communication and job satisfaction are still a source of interest to many business organizations. This study focused on effective administrative communication and its relationship with job satisfaction in The Libyan Post Telecommunications, Information Technology Company (LPTIC). It aimed at identifying the direct relationship between effective communication elements (transparency, skills and means) and job satisfaction elements (i.e., satisfaction of job, satisfaction of salary, satisfaction of employer, satisfaction of promotion and co-worker satisfaction) and the relationship between participation in decision-making and job satisfaction elements. It further sought to find the mediator effect of participation in decision-making in the relationship between effective administrative communication and job satisfaction elements, besides personal and occupational characteristics (i.e., gender, age, experience, educational level and profession) in effective communication, job satisfaction elements and participation. It adopted the descriptive analytical approach and used a questionnaire to collect data from a sample size of 343 employees of the overall population of 8987 employees. Data were analyzed using Simple and Multiple Linear Regression and Multivariate Analysis of Variables. Findings pointed out a relationship between communication skills, profession and co-worker satisfaction, transparent communication and profession, co-worker satisfaction and communication means, salary and promotion satisfaction. They revealed a correlation between participation and profession, employer and co-worker satisfaction, a relationship between transparent communication, communication skills and participation however, there was no relationship between communication means and participation. It also showed that participation functioned as a mediator in the relationship between effective communication and profession and employer satisfaction and that there were differences between communication and job satisfaction due to personal and functional variables. Universiti Sains Islam Malaysia 2016 Thesis other https://oarep.usim.edu.my/handle/123456789/12794 https://oarep.usim.edu.my/bitstreams/b5c84b93-df92-4ae5-96ff-69b00d8d84e8/download 8a4605be74aa9ea9d79846c1fba20a33 Communication in organizations--Libya Job satisfaction--Libya
institution Universiti Sains Islam Malaysia
collection USIM Institutional Repository
language other
topic Communication in organizations--Libya
Job satisfaction--Libya
spellingShingle Communication in organizations--Libya
Job satisfaction--Libya
Sabri Mohamad Elhashmi Yousuf
الإتصال الإداري الفعال وعلاقته بالرضا الوظيفي في الشركة الليبية للبريد والاتصالات وتقنية المعلومات القابضة
description Effective communication and job satisfaction are still a source of interest to many business organizations. This study focused on effective administrative communication and its relationship with job satisfaction in The Libyan Post Telecommunications, Information Technology Company (LPTIC). It aimed at identifying the direct relationship between effective communication elements (transparency, skills and means) and job satisfaction elements (i.e., satisfaction of job, satisfaction of salary, satisfaction of employer, satisfaction of promotion and co-worker satisfaction) and the relationship between participation in decision-making and job satisfaction elements. It further sought to find the mediator effect of participation in decision-making in the relationship between effective administrative communication and job satisfaction elements, besides personal and occupational characteristics (i.e., gender, age, experience, educational level and profession) in effective communication, job satisfaction elements and participation. It adopted the descriptive analytical approach and used a questionnaire to collect data from a sample size of 343 employees of the overall population of 8987 employees. Data were analyzed using Simple and Multiple Linear Regression and Multivariate Analysis of Variables. Findings pointed out a relationship between communication skills, profession and co-worker satisfaction, transparent communication and profession, co-worker satisfaction and communication means, salary and promotion satisfaction. They revealed a correlation between participation and profession, employer and co-worker satisfaction, a relationship between transparent communication, communication skills and participation however, there was no relationship between communication means and participation. It also showed that participation functioned as a mediator in the relationship between effective communication and profession and employer satisfaction and that there were differences between communication and job satisfaction due to personal and functional variables.
format Thesis
author Sabri Mohamad Elhashmi Yousuf
author_facet Sabri Mohamad Elhashmi Yousuf
author_sort Sabri Mohamad Elhashmi Yousuf
title الإتصال الإداري الفعال وعلاقته بالرضا الوظيفي في الشركة الليبية للبريد والاتصالات وتقنية المعلومات القابضة
title_short الإتصال الإداري الفعال وعلاقته بالرضا الوظيفي في الشركة الليبية للبريد والاتصالات وتقنية المعلومات القابضة
title_full الإتصال الإداري الفعال وعلاقته بالرضا الوظيفي في الشركة الليبية للبريد والاتصالات وتقنية المعلومات القابضة
title_fullStr الإتصال الإداري الفعال وعلاقته بالرضا الوظيفي في الشركة الليبية للبريد والاتصالات وتقنية المعلومات القابضة
title_full_unstemmed الإتصال الإداري الفعال وعلاقته بالرضا الوظيفي في الشركة الليبية للبريد والاتصالات وتقنية المعلومات القابضة
title_sort الإتصال الإداري الفعال وعلاقته بالرضا الوظيفي في الشركة الليبية للبريد والاتصالات وتقنية المعلومات القابضة
granting_institution Universiti Sains Islam Malaysia
_version_ 1812444770274902016