The Influence of Job Satisfaction Factors Towards Employees Intention to Leave and Organizational Citizenship Behavior at the Sultan Qaboos University

The purpose of this study is to examine the individual and organizational factors that have influence on employees ‘ job satisfaction in the context of sultan Qaboos University. This study also aims to examine the impact of job satisfaction on employees’ intention to leave and organizational citizen...

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Main Author: Humaid salim Hamed Alhinai
Format: Thesis
Language:en_US
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Summary:The purpose of this study is to examine the individual and organizational factors that have influence on employees ‘ job satisfaction in the context of sultan Qaboos University. This study also aims to examine the impact of job satisfaction on employees’ intention to leave and organizational citizenship behaviour (OCB) . Moreover , the current study also tested the mediating role of job satisfaction in the relationship between individual factors , organizational factors from one hand, employee intention to leave and organizational citizenship behavior from the other hand . 351 respondents have participated in the survey. Several statistical analyses were conducted on the collected data such as multiple regression analysis in order to test the hypotheses of this study and a hierarchical regression analysis in order to test the mediation hypotheses . This study found that there is a significant relationship between individual factors (age , work-family conflict, and commitment ) , organizational factors (co-workers, payment, job stress , workplace environment ) and job satisfaction. Furthermore , the current study revealed that job satisfaction is negatively related to intention to leave , and positively related to organizational citizenship behaviour. However , the result showed that there is no significant relationship between autonomy, supervision, workload and job satisfaction. In additional , the result revealed that job satisfaction mediates the relationship between work-family conflict, commitment ,relationship with co-worker, payment, workplace environment and intention to leave . finally, this study also shows that job satisfaction mediates the relationship between work-family conflict, commitment , relationship with co-worker , workplace environment and organizational citizenship behavior.