The Relationship Between HRM Practices and Service Quality in Higher Education in Yemen : Organizational Commitment, Job Satisfaction and Job Involvement as Mediating Variables

The relationship between HRM practices and service quality is still fuzzy as previous studies did not pay much attention to the mechanism that explain the relationship between HRM practices and service quality. This lack of attention makes the understanding of how HRM practices associate to service...

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Bibliographic Details
Main Author: Abd Al-Aziz Hamed Saaed Al -Refaei
Format: Thesis
Language:en_US
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