حقوق المستهلك في النقل الجوي للأشخاص وسبل حمايتها في القانون العراقي:دراسة تحليلية في ضوء التجارب والاتفاقيات الدولية
The air transport sector in Iraq is subject to the last ratified agreement, which is the Warsaw Convention of 1929م with its set protocols and the national laws governing this sector. Meanwhile, this agreement and national laws have been silent about some important rights of the passengers. The righ...
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my-usim-ddms-12984 |
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uketd_dc |
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Universiti Sains Islam Malaysia |
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USIM Institutional Repository |
| language |
other |
| topic |
Aeronautics--Law and legislation--Iraq Aeronautics--Law and legislation--Iraq |
| spellingShingle |
Aeronautics--Law and legislation--Iraq Aeronautics--Law and legislation--Iraq Mahmud Shakir 'Abud Al-'Alush حقوق المستهلك في النقل الجوي للأشخاص وسبل حمايتها في القانون العراقي:دراسة تحليلية في ضوء التجارب والاتفاقيات الدولية |
| description |
The air transport sector in Iraq is subject to the last ratified agreement, which is the Warsaw Convention of 1929م with its set protocols and the national laws governing this sector. Meanwhile, this agreement and national laws have been silent about some important rights of the passengers. The rights include denial of the passengers from boarding plane, long delay, cancellation of flight and consumer protection among those with special needs and rendering assistance in case of flight stoppage. Besides, the air transport service providers in Iraq do not attach much importance to what is stated in the agreement, such as being committed to providing the air transport’s consumer with his rights, adhering to the flight schedules, abiding by the safety regulations and violating the provisions of the agreement. Thus, this thesis aims to study the concept of protecting people using air transport according to international law and explain the experience of the leading countries and what they gain in respect of air transport consumer protection. The countries include the United States of America and the European Union. Besides, this research work evaluates the Iraqi air transport sector through the legal and institutional frameworks meant for the protection of air transport consumers. It discusses the rights that are not covered by the Warsaw Convention and Iraqi Laws, and deals with consumer protection through the unfair terms contained in the air transport contract, and how to address them in accordance with Iraqi Law. This work also examines the mechanisms for resolving the disputes arising from the air transport contract in Iraq and how to address them for this purpose. The researcher used the inductive approach and the analytical method (library-based research). Based on the foregoing, the researcher has come out with the fact that the rules and regulations applied by the air transport sector in Iraq are not sufficient and need an active mechanism for the consumer protection. Therefore, there is a need to ratify the Montreal Convention of 1999م which guarantees better protection for the consumer of air transport (passenger). He also recommends the need to strengthen the two laws in force, namely: Iraqi Consumer Protection Law No. (1), 2010 and the Law of Competition and Prevention of Monopoly No. (14), 2010. Finally, having examined the importance of the air transport sector, the researcher concluded the need for legal and institutional reform to protect consumers in this sector. This involves the legislation of a specific law for consumer protection in the air transport sector stipulating his rights, forming a committee under the supervision of the Iraqi Civil Aviation Authority (ICAA) and suggesting a simple mechanism for lodging complaints. The said committee will be given the mandate to give the penalties considered appropriate under the law in case the air transporter violates the provisions of this law. |
| format |
Thesis |
| author |
Mahmud Shakir 'Abud Al-'Alush |
| author_facet |
Mahmud Shakir 'Abud Al-'Alush |
| author_sort |
Mahmud Shakir 'Abud Al-'Alush |
| title |
حقوق المستهلك في النقل الجوي للأشخاص وسبل حمايتها في القانون العراقي:دراسة تحليلية في ضوء التجارب والاتفاقيات الدولية |
| title_short |
حقوق المستهلك في النقل الجوي للأشخاص وسبل حمايتها في القانون العراقي:دراسة تحليلية في ضوء التجارب والاتفاقيات الدولية |
| title_full |
حقوق المستهلك في النقل الجوي للأشخاص وسبل حمايتها في القانون العراقي:دراسة تحليلية في ضوء التجارب والاتفاقيات الدولية |
| title_fullStr |
حقوق المستهلك في النقل الجوي للأشخاص وسبل حمايتها في القانون العراقي:دراسة تحليلية في ضوء التجارب والاتفاقيات الدولية |
| title_full_unstemmed |
حقوق المستهلك في النقل الجوي للأشخاص وسبل حمايتها في القانون العراقي:دراسة تحليلية في ضوء التجارب والاتفاقيات الدولية |
| title_sort |
حقوق المستهلك في النقل الجوي للأشخاص وسبل حمايتها في القانون العراقي:دراسة تحليلية في ضوء التجارب والاتفاقيات الدولية |
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Universiti Sains Islam Malaysia |
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my-usim-ddms-129842024-05-29T19:04:37Z حقوق المستهلك في النقل الجوي للأشخاص وسبل حمايتها في القانون العراقي:دراسة تحليلية في ضوء التجارب والاتفاقيات الدولية Mahmud Shakir 'Abud Al-'Alush The air transport sector in Iraq is subject to the last ratified agreement, which is the Warsaw Convention of 1929م with its set protocols and the national laws governing this sector. Meanwhile, this agreement and national laws have been silent about some important rights of the passengers. The rights include denial of the passengers from boarding plane, long delay, cancellation of flight and consumer protection among those with special needs and rendering assistance in case of flight stoppage. Besides, the air transport service providers in Iraq do not attach much importance to what is stated in the agreement, such as being committed to providing the air transport’s consumer with his rights, adhering to the flight schedules, abiding by the safety regulations and violating the provisions of the agreement. Thus, this thesis aims to study the concept of protecting people using air transport according to international law and explain the experience of the leading countries and what they gain in respect of air transport consumer protection. The countries include the United States of America and the European Union. Besides, this research work evaluates the Iraqi air transport sector through the legal and institutional frameworks meant for the protection of air transport consumers. It discusses the rights that are not covered by the Warsaw Convention and Iraqi Laws, and deals with consumer protection through the unfair terms contained in the air transport contract, and how to address them in accordance with Iraqi Law. This work also examines the mechanisms for resolving the disputes arising from the air transport contract in Iraq and how to address them for this purpose. The researcher used the inductive approach and the analytical method (library-based research). Based on the foregoing, the researcher has come out with the fact that the rules and regulations applied by the air transport sector in Iraq are not sufficient and need an active mechanism for the consumer protection. Therefore, there is a need to ratify the Montreal Convention of 1999م which guarantees better protection for the consumer of air transport (passenger). He also recommends the need to strengthen the two laws in force, namely: Iraqi Consumer Protection Law No. (1), 2010 and the Law of Competition and Prevention of Monopoly No. (14), 2010. Finally, having examined the importance of the air transport sector, the researcher concluded the need for legal and institutional reform to protect consumers in this sector. This involves the legislation of a specific law for consumer protection in the air transport sector stipulating his rights, forming a committee under the supervision of the Iraqi Civil Aviation Authority (ICAA) and suggesting a simple mechanism for lodging complaints. The said committee will be given the mandate to give the penalties considered appropriate under the law in case the air transporter violates the provisions of this law. Universiti Sains Islam Malaysia 2021-12 Thesis other https://oarep.usim.edu.my/handle/123456789/12984 https://oarep.usim.edu.my/bitstreams/1aba3fbc-b203-4b86-8a4c-8a5f2e026783/download 8a4605be74aa9ea9d79846c1fba20a33 https://oarep.usim.edu.my/bitstreams/135216e7-dae9-4fb5-83fb-d06b2ac058d4/download d5703cf0423c4f2b143bce40e6224fa4 https://oarep.usim.edu.my/bitstreams/eb7c4bbd-10d5-4274-a4bd-b5e1a9bc8081/download 45ced0ba4bed04eb1d786fd3e89e8c1b https://oarep.usim.edu.my/bitstreams/28d62ae0-ed8c-4b19-90c4-a9561f07076c/download 799a028351d3470d8e89e6d42ebc62ec https://oarep.usim.edu.my/bitstreams/66363273-a57f-48c0-93e3-5da0afac74c2/download d8f74c5e75f57ae21f6356af8afb1e18 https://oarep.usim.edu.my/bitstreams/1ada2e0d-aa48-4f2c-a3c6-1d4abd026270/download 6ae12e5e61b5dde81d60a67c3ad1a707 https://oarep.usim.edu.my/bitstreams/59cc8b72-8242-4411-ad2d-ebbd2ba184f8/download 4b0b228aeb047be4d0a2186f34af2b06 https://oarep.usim.edu.my/bitstreams/5f82cefa-b7cf-44ea-acc5-2fc604f41425/download 7cc37a58f58ea82b2745c620b1f882f4 https://oarep.usim.edu.my/bitstreams/f92f7229-7e54-4312-91fe-2585e09fd53b/download 7f4e7e17c0d323985f5c025fdd5ee9e1 https://oarep.usim.edu.my/bitstreams/7702de9b-dbc9-48d7-9818-328df1b3993c/download f099855b077d9420a0cb3a286c87e32f https://oarep.usim.edu.my/bitstreams/0c886914-c660-42dc-a9ce-3b804717a893/download 69e8ccffc12d99f8055d41a124319e7b https://oarep.usim.edu.my/bitstreams/422a8ef7-e58c-44c5-9987-2620f58c05c3/download 41687d1b4b9f260bc0035edca7717db4 https://oarep.usim.edu.my/bitstreams/d31fa21d-bf48-42df-b388-f585d846717f/download 9f755397cacbfbd65e62faadaa081b4d https://oarep.usim.edu.my/bitstreams/ad26828d-6cae-4b68-89c6-155fcae7cf55/download 1083c8898162052b0f10acdfee435c97 https://oarep.usim.edu.my/bitstreams/6275188b-2781-4f37-b365-877f4f291a69/download 1829a7f13a1113330e006f89302eae31 https://oarep.usim.edu.my/bitstreams/7298db52-e99b-47b0-af7c-ef6ce7b64f2a/download 8afab58e56384b33319e8bdc8d4365d4 https://oarep.usim.edu.my/bitstreams/75c658c3-da76-48ee-afb0-c520d737ecbe/download 001d5cb9084c6e0fcca2b4631e3130a0 https://oarep.usim.edu.my/bitstreams/ab770d31-2a2c-4359-a813-75c8b2931732/download 339b0197c59732d5c644425ec519ffbc https://oarep.usim.edu.my/bitstreams/ab591923-8ef6-443e-b6c5-f14ddedaf0d1/download 4a04dc2fe3b16d67cfd7f4f34bf58a0f Aeronautics--Law and legislation--Iraq Aeronautics, Commercial--Iraq |