Human Side Of Total Quality Management In Yemen Industrial Companies
An empirical investigation into the extent of total quality management practices was conducted in the Yemeni industrial sector. It evaluates the relationship between human factors of quality management, quality improvement practices, and organization performance. More specifically, this study examin...
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my-usim-ddms-13023 |
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uketd_dc |
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Universiti Sains Islam Malaysia |
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USIM Institutional Repository |
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en_US |
| topic |
Total quality management |
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Total quality management Naseer Ahmed Nasser Habtoor Human Side Of Total Quality Management In Yemen Industrial Companies |
| description |
An empirical investigation into the extent of total quality management practices was conducted in the Yemeni industrial sector. It evaluates the relationship between human factors of quality management, quality improvement practices, and organization performance. More specifically, this study examines direct and indirect impact of human factors of quality management on quality improvement practices and organization performance. A quantitative approach by designing questionnaire was used to collect the data from 87 industrial companies. Three quality managers from each company were participated in this study, and a total of 210 managers responded to the survey. The response rate was 80%. SPSS program was used to test factor analysis, reliability analysis, descriptive statistic, and correlation analysis. Structural equation modeling (SEM) technique was carried out by Amos program to evaluate the hypotheses in the research model. This study contributes to the literature of total quality management as one of a fewer studies interest on human side of quality management and as the first to report in Yemen and Middle East countries as well. The findings support the relationship between the variables found that human factors of quality management directly impact quality improvement practices and organization performance. Findings also reveal direct positive impact of quality improvement practices on organization performance. Moreover, the findings provide evidence reveals a significant indirect impact of human factors of quality management on organization performance via their direct impact on quality improvement practices. In conclusion, this study provides evidence for the significant positive impact of human factors for the implementation of quality improvement and organization performance. Therefore, the findings of this study should be useful for researchers and managers, especially in Yemeni industrial companies. For further work, this study can be expanded to other Middle East countries, and also it may include more human factors. |
| format |
Thesis |
| author |
Naseer Ahmed Nasser Habtoor |
| author_facet |
Naseer Ahmed Nasser Habtoor |
| author_sort |
Naseer Ahmed Nasser Habtoor |
| title |
Human Side Of Total Quality Management In Yemen Industrial Companies |
| title_short |
Human Side Of Total Quality Management In Yemen Industrial Companies |
| title_full |
Human Side Of Total Quality Management In Yemen Industrial Companies |
| title_fullStr |
Human Side Of Total Quality Management In Yemen Industrial Companies |
| title_full_unstemmed |
Human Side Of Total Quality Management In Yemen Industrial Companies |
| title_sort |
human side of total quality management in yemen industrial companies |
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Universiti Sains Islam Malaysia |
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my-usim-ddms-130232024-05-29T19:56:09Z Human Side Of Total Quality Management In Yemen Industrial Companies Naseer Ahmed Nasser Habtoor An empirical investigation into the extent of total quality management practices was conducted in the Yemeni industrial sector. It evaluates the relationship between human factors of quality management, quality improvement practices, and organization performance. More specifically, this study examines direct and indirect impact of human factors of quality management on quality improvement practices and organization performance. A quantitative approach by designing questionnaire was used to collect the data from 87 industrial companies. Three quality managers from each company were participated in this study, and a total of 210 managers responded to the survey. The response rate was 80%. SPSS program was used to test factor analysis, reliability analysis, descriptive statistic, and correlation analysis. Structural equation modeling (SEM) technique was carried out by Amos program to evaluate the hypotheses in the research model. This study contributes to the literature of total quality management as one of a fewer studies interest on human side of quality management and as the first to report in Yemen and Middle East countries as well. The findings support the relationship between the variables found that human factors of quality management directly impact quality improvement practices and organization performance. Findings also reveal direct positive impact of quality improvement practices on organization performance. Moreover, the findings provide evidence reveals a significant indirect impact of human factors of quality management on organization performance via their direct impact on quality improvement practices. In conclusion, this study provides evidence for the significant positive impact of human factors for the implementation of quality improvement and organization performance. Therefore, the findings of this study should be useful for researchers and managers, especially in Yemeni industrial companies. For further work, this study can be expanded to other Middle East countries, and also it may include more human factors. Universiti Sains Islam Malaysia 2012-10 Thesis en_US https://oarep.usim.edu.my/handle/123456789/13023 https://oarep.usim.edu.my/bitstreams/6ab419c9-b801-4968-83e3-2f9d91569858/download 8a4605be74aa9ea9d79846c1fba20a33 https://oarep.usim.edu.my/bitstreams/2a60367e-855b-490d-b376-dbf0d7fcafc0/download d89ebf0326cb5d7a078c1e6ed6b5e636 https://oarep.usim.edu.my/bitstreams/9bc1b19d-6bc2-4c8f-b2ff-19ad71a1574c/download f97dbb2f4e1f00195c3faae52630ab7c https://oarep.usim.edu.my/bitstreams/1d7fe92f-bf50-4b6a-b2af-8b63abaf1daf/download 62a53121c880e2609198fff8ab6b13bf https://oarep.usim.edu.my/bitstreams/e809cf4d-4126-4a6b-adc8-2c7df498e8f4/download e909ff9cd218af98875db8d0f8e22a5d https://oarep.usim.edu.my/bitstreams/13c11c17-0343-42f7-a2a8-95c65a4e8a37/download b1e0ad8205a39d98f206930ae4c9c9b8 https://oarep.usim.edu.my/bitstreams/559f8159-4fbd-46d2-b5d5-2d6fe9c9fdcd/download bb43004d6f2dd5f8f656f00b887b83a1 https://oarep.usim.edu.my/bitstreams/cedc9475-dc7d-4685-9eb3-c7d62cb8384d/download f44d0dd56ed350d3b6aea122a034b93a https://oarep.usim.edu.my/bitstreams/8e9d5f59-b013-4fcb-b1ae-8e7c181f0f96/download d0be4e4cab98312a2feadfc8fd304e98 https://oarep.usim.edu.my/bitstreams/21d15da5-579f-46a9-87c9-447e8ae20e8b/download 148c8962b4cc27c2588f725b64c04800 https://oarep.usim.edu.my/bitstreams/0dc1fa0a-3035-460b-b8bb-3dadeab53184/download 8c4cfdaa9e59711fb71a16a7042bc2bc https://oarep.usim.edu.my/bitstreams/ff19e9a1-8d5c-4d60-95b3-6a6f6eb94f58/download a25abdb85a2194b9a949ead70a80a25b https://oarep.usim.edu.my/bitstreams/732734ed-2278-4e8d-969e-0330490c7848/download 66c6ada5e8f28610745cffe4ba6f6056 https://oarep.usim.edu.my/bitstreams/6a34b8b4-5e27-4f7e-ada1-727f1586989e/download c01ab45e286c74569f08bf442f6d948e https://oarep.usim.edu.my/bitstreams/8ec97c7a-4e07-47e5-9aa2-4c36b6e708a5/download 62f13d4a2440ecf68805a5218a16f843 https://oarep.usim.edu.my/bitstreams/c7269c87-7d0c-43ae-a23b-ec98e3b02e13/download 7daf57e353258f2feb797f78de27052b https://oarep.usim.edu.my/bitstreams/e89b4c7c-5769-41a1-9226-ca5149834bb4/download 3d09f73daf1b8cc34c6c42d1955dad10 https://oarep.usim.edu.my/bitstreams/32da0d43-c46e-4ea7-869a-7fe7b35f46ae/download d279fdc72cd6ae898a8499076766bcc2 https://oarep.usim.edu.my/bitstreams/de3a8127-6fd5-430e-a684-2e0b5dff3c22/download 412b7bc342ff731ee34339acd5dead83 Total quality management |