Success Factors That Affect The Best Practices For EProcurement In Small And Medium Public And Private Firms In Malaysia: An Actor Network Theory Perspective

Electronic procurement (eProcurement) refers to the e-government systems use of information and communication technology (ICT) to facilitate transactions processing of goods and services. EProcurement best practices are difficult to identify. Hence, enterprises have tried to find success factors tha...

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Main Author: Mohamed Fathi Alaweti
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Language:en_US
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spelling my-usim-ddms-130912024-05-29T05:32:57Z Success Factors That Affect The Best Practices For EProcurement In Small And Medium Public And Private Firms In Malaysia: An Actor Network Theory Perspective Mohamed Fathi Alaweti Electronic procurement (eProcurement) refers to the e-government systems use of information and communication technology (ICT) to facilitate transactions processing of goods and services. EProcurement best practices are difficult to identify. Hence, enterprises have tried to find success factors that gain the benefits of eProcurement in order to cut cost, process streamlining, improved contract compliance and improve management. However. many challenges stood in the way avoiding enterprises to take full advantage of eProcurement best practice. This study aim to identify success factors that affect the best practices of eProcurement in small and medium public and private firms (SMPPs) in Malaysia from an actor network theory (ANT) perspective. The research has employed qualitative data collection and analysis. Interviews were conducted at 6 case studies. Eleven supplier's companies and nine buyer's companies that listed on the main board of Bursa Malaysia participated in this research. Two forms of analysis were conducted: within-case analysis and cross-case analysis. Based on the interviews analysis, nine factors were found as success factors for eProcurement best practices, which are Organizational Culture, Organizational Structure, Organizational Developments, Leadership and Quality, Leadership and Implementation, Computer Self-Efficacy, Products Efficiency, Security and Technology Adoption. This research shows that ANT theory can be used to understand the eProcurement processes and as a lens to identify the success factors. Nevertheless, this research focused only on small and medium public and private organizations that use eProcurement as a platform of processing purchasing transactions. Universiti Sains Islam Malaysia 2017-03 Thesis en_US https://oarep.usim.edu.my/handle/123456789/13091 https://oarep.usim.edu.my/bitstreams/790f11d2-5c2b-46a4-a81d-a4941192bb33/download 8a4605be74aa9ea9d79846c1fba20a33 Electronic commerce--Malaysia. Electronic procurement (eProcurement)
institution Universiti Sains Islam Malaysia
collection USIM Institutional Repository
language en_US
topic Electronic commerce--Malaysia.
Electronic procurement (eProcurement)
spellingShingle Electronic commerce--Malaysia.
Electronic procurement (eProcurement)
Mohamed Fathi Alaweti
Success Factors That Affect The Best Practices For EProcurement In Small And Medium Public And Private Firms In Malaysia: An Actor Network Theory Perspective
description Electronic procurement (eProcurement) refers to the e-government systems use of information and communication technology (ICT) to facilitate transactions processing of goods and services. EProcurement best practices are difficult to identify. Hence, enterprises have tried to find success factors that gain the benefits of eProcurement in order to cut cost, process streamlining, improved contract compliance and improve management. However. many challenges stood in the way avoiding enterprises to take full advantage of eProcurement best practice. This study aim to identify success factors that affect the best practices of eProcurement in small and medium public and private firms (SMPPs) in Malaysia from an actor network theory (ANT) perspective. The research has employed qualitative data collection and analysis. Interviews were conducted at 6 case studies. Eleven supplier's companies and nine buyer's companies that listed on the main board of Bursa Malaysia participated in this research. Two forms of analysis were conducted: within-case analysis and cross-case analysis. Based on the interviews analysis, nine factors were found as success factors for eProcurement best practices, which are Organizational Culture, Organizational Structure, Organizational Developments, Leadership and Quality, Leadership and Implementation, Computer Self-Efficacy, Products Efficiency, Security and Technology Adoption. This research shows that ANT theory can be used to understand the eProcurement processes and as a lens to identify the success factors. Nevertheless, this research focused only on small and medium public and private organizations that use eProcurement as a platform of processing purchasing transactions.
format Thesis
author Mohamed Fathi Alaweti
author_facet Mohamed Fathi Alaweti
author_sort Mohamed Fathi Alaweti
title Success Factors That Affect The Best Practices For EProcurement In Small And Medium Public And Private Firms In Malaysia: An Actor Network Theory Perspective
title_short Success Factors That Affect The Best Practices For EProcurement In Small And Medium Public And Private Firms In Malaysia: An Actor Network Theory Perspective
title_full Success Factors That Affect The Best Practices For EProcurement In Small And Medium Public And Private Firms In Malaysia: An Actor Network Theory Perspective
title_fullStr Success Factors That Affect The Best Practices For EProcurement In Small And Medium Public And Private Firms In Malaysia: An Actor Network Theory Perspective
title_full_unstemmed Success Factors That Affect The Best Practices For EProcurement In Small And Medium Public And Private Firms In Malaysia: An Actor Network Theory Perspective
title_sort success factors that affect the best practices for eprocurement in small and medium public and private firms in malaysia: an actor network theory perspective
granting_institution Universiti Sains Islam Malaysia
_version_ 1812444923725611008