أثر القيادة المتمثلة في الإدارة العليا على اتخاذ القرار في إدارة الجودة وفق مواصفة ISO 9001:2015 دراسة ميدانية في وزارة التربية والتعليم بسلطنة عمان
The study aims to evaluate the role of leadership and decision-making as a requirement to implement the quality management system ISO 9001:2015 in the Ministry of Education and measure the impact of leadership in the fifth item of the standard of ISO 9001:2015 on decision-making. The study emp...
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Universiti Sains Islam Malaysia |
collection |
USIM Institutional Repository |
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topic |
leadership performance Quality assurance--Standards--Oman. |
spellingShingle |
leadership performance Quality assurance--Standards--Oman. سالمة بنت نصيب بن خلفان الفارسية Salimah binti Naseeb ibn Khalfan Al-Farisiyyah أثر القيادة المتمثلة في الإدارة العليا على اتخاذ القرار في إدارة الجودة وفق مواصفة ISO 9001:2015 دراسة ميدانية في وزارة التربية والتعليم بسلطنة عمان |
description |
The study aims to evaluate the role of leadership and decision-making as a
requirement to implement the quality management system ISO 9001:2015 in the
Ministry of Education and measure the impact of leadership in the fifth item of the
standard of ISO 9001:2015 on decision-making. The study emphasizes assisting the
decision-maker in applying the required standards of the quality management system
and achieving the designated goals of the quality management system ISO 9001:2015
in the Ministry of Education, Oman. The study applies a descriptive-analytical
approach, analysis of variance (ANOVA), multiple regression analysis, and Scheffe’s
test for dimensional comparisons. Based on the hypothesis/preliminary analysis, the F
value of the quality management system is (151.868), which is implemented in the
standard of leadership and provides the requirement in the organization. However, there
is a lack of support in providing human and material resources which is related to
external factors such as offering job grades and human and material budgets. The
analysis conducted in the study signifies the statistical significance of leadership in
decision-making based on the standard of quality management system in the Ministry
of Education, Sultanate of Oman. Therefore, the study recommends the application of
quality tools (Deming’s model) and the checklist in the leadership item of the quality
management system ISO 9001:2015. |
format |
Thesis |
author |
سالمة بنت نصيب بن خلفان الفارسية Salimah binti Naseeb ibn Khalfan Al-Farisiyyah |
author_facet |
سالمة بنت نصيب بن خلفان الفارسية Salimah binti Naseeb ibn Khalfan Al-Farisiyyah |
author_sort |
سالمة بنت نصيب بن خلفان الفارسية |
title |
أثر القيادة المتمثلة في الإدارة العليا على اتخاذ القرار في إدارة الجودة وفق مواصفة ISO 9001:2015 دراسة ميدانية في وزارة التربية والتعليم بسلطنة عمان |
title_short |
أثر القيادة المتمثلة في الإدارة العليا على اتخاذ القرار في إدارة الجودة وفق مواصفة ISO 9001:2015 دراسة ميدانية في وزارة التربية والتعليم بسلطنة عمان |
title_full |
أثر القيادة المتمثلة في الإدارة العليا على اتخاذ القرار في إدارة الجودة وفق مواصفة ISO 9001:2015 دراسة ميدانية في وزارة التربية والتعليم بسلطنة عمان |
title_fullStr |
أثر القيادة المتمثلة في الإدارة العليا على اتخاذ القرار في إدارة الجودة وفق مواصفة ISO 9001:2015 دراسة ميدانية في وزارة التربية والتعليم بسلطنة عمان |
title_full_unstemmed |
أثر القيادة المتمثلة في الإدارة العليا على اتخاذ القرار في إدارة الجودة وفق مواصفة ISO 9001:2015 دراسة ميدانية في وزارة التربية والتعليم بسلطنة عمان |
title_sort |
أثر القيادة المتمثلة في الإدارة العليا على اتخاذ القرار في إدارة الجودة وفق مواصفة iso 9001:2015 دراسة ميدانية في وزارة التربية والتعليم بسلطنة عمان |
granting_institution |
Universiti Sains Islam Malaysia |
url |
https://oarep.usim.edu.my/bitstreams/d57d14ba-82de-481e-9226-619d0fce80fc/download https://oarep.usim.edu.my/bitstreams/0dd750f1-53a6-4445-91f9-8164fa21996c/download https://oarep.usim.edu.my/bitstreams/6adc2d0c-b9a7-4e13-b3cd-e7dcce161032/download https://oarep.usim.edu.my/bitstreams/df70dd45-97d0-423c-9374-2285cf4f8ee2/download https://oarep.usim.edu.my/bitstreams/4d850562-c4fb-487d-b582-3a3ea6b4bbd0/download https://oarep.usim.edu.my/bitstreams/e5fed952-9606-48a5-8819-9847c78ad3ca/download https://oarep.usim.edu.my/bitstreams/37acf917-2e95-4464-94a4-86e5e8dc6589/download https://oarep.usim.edu.my/bitstreams/61665089-c07a-4c25-be4c-6d052f43e29f/download https://oarep.usim.edu.my/bitstreams/23451366-1db5-4e1d-bced-2e3fe9dbcf87/download |
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1812444899320004608 |
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my-usim-ddms-131292024-05-29T19:55:44Z أثر القيادة المتمثلة في الإدارة العليا على اتخاذ القرار في إدارة الجودة وفق مواصفة ISO 9001:2015 دراسة ميدانية في وزارة التربية والتعليم بسلطنة عمان Athar al-qiyadah al-mutamathilah fi al-idarah al-'ulya 'ala ittikhaz al-qirar fi idarah al-judah wafiq muwasifah ISO 9001 : 2015 dirasah midaniyah fi wizarah al-tarbiyah wal ta’alim bi-sultanah Oman سالمة بنت نصيب بن خلفان الفارسية Salimah binti Naseeb ibn Khalfan Al-Farisiyyah The study aims to evaluate the role of leadership and decision-making as a requirement to implement the quality management system ISO 9001:2015 in the Ministry of Education and measure the impact of leadership in the fifth item of the standard of ISO 9001:2015 on decision-making. The study emphasizes assisting the decision-maker in applying the required standards of the quality management system and achieving the designated goals of the quality management system ISO 9001:2015 in the Ministry of Education, Oman. The study applies a descriptive-analytical approach, analysis of variance (ANOVA), multiple regression analysis, and Scheffe’s test for dimensional comparisons. Based on the hypothesis/preliminary analysis, the F value of the quality management system is (151.868), which is implemented in the standard of leadership and provides the requirement in the organization. However, there is a lack of support in providing human and material resources which is related to external factors such as offering job grades and human and material budgets. The analysis conducted in the study signifies the statistical significance of leadership in decision-making based on the standard of quality management system in the Ministry of Education, Sultanate of Oman. Therefore, the study recommends the application of quality tools (Deming’s model) and the checklist in the leadership item of the quality management system ISO 9001:2015. Universiti Sains Islam Malaysia 2022-06 Thesis other https://oarep.usim.edu.my/handle/123456789/13129 https://oarep.usim.edu.my/bitstreams/6888a0a2-be81-43b7-8b4f-353445f32c24/download 8a4605be74aa9ea9d79846c1fba20a33 https://oarep.usim.edu.my/bitstreams/d57d14ba-82de-481e-9226-619d0fce80fc/download b480c2bc1bf1c40c6967cac5bcc413c3 https://oarep.usim.edu.my/bitstreams/0dd750f1-53a6-4445-91f9-8164fa21996c/download d778c4fe19db4cf5eb8d96441c005845 https://oarep.usim.edu.my/bitstreams/6adc2d0c-b9a7-4e13-b3cd-e7dcce161032/download fded4554530316c785ca0f6ee7fd4b7e https://oarep.usim.edu.my/bitstreams/df70dd45-97d0-423c-9374-2285cf4f8ee2/download e297694cd62691c659bcf4c0cc47a9e2 https://oarep.usim.edu.my/bitstreams/4d850562-c4fb-487d-b582-3a3ea6b4bbd0/download 42645382383449956080ed7fae0ad3af https://oarep.usim.edu.my/bitstreams/e5fed952-9606-48a5-8819-9847c78ad3ca/download c2e54cd0047f950bad2b6e260d7adec4 https://oarep.usim.edu.my/bitstreams/37acf917-2e95-4464-94a4-86e5e8dc6589/download 083428d389ba13ba53d40a4317982c48 https://oarep.usim.edu.my/bitstreams/61665089-c07a-4c25-be4c-6d052f43e29f/download f12622bd186d0dd4444c1a57cec6edf5 https://oarep.usim.edu.my/bitstreams/23451366-1db5-4e1d-bced-2e3fe9dbcf87/download 0e97a005e48ecfb51ab10b27ba8d043e https://oarep.usim.edu.my/bitstreams/cf5bfdca-254a-4865-9aef-d50c49211abf/download 68b329da9893e34099c7d8ad5cb9c940 https://oarep.usim.edu.my/bitstreams/bba79aa9-1958-4917-bc43-52342e0c40a2/download 93457c9ff01aaec28e6516463707c3bb https://oarep.usim.edu.my/bitstreams/ce0c35c1-17cd-4a25-b471-d09f5701eacb/download 81a2a26a180cb93312d8fc4c6df8a2fa https://oarep.usim.edu.my/bitstreams/ab07ebb4-f3ed-40d7-9cbd-5017d9556403/download db85bf256b80843bde63085a8200e4fb https://oarep.usim.edu.my/bitstreams/ddc73ab5-90db-4212-a3bf-b64727caee30/download 373966e1ce645c6c30decb07aea904d5 https://oarep.usim.edu.my/bitstreams/f1ad323b-0512-4ba9-b692-7e4ba538b52c/download a148a54f61b9cb17361ad4d9099091cf https://oarep.usim.edu.my/bitstreams/ce6d6ed6-0282-49ae-9861-ad67187f5630/download 8c17c232f463553ec31c2483da43c3c3 https://oarep.usim.edu.my/bitstreams/daf7eea6-e622-4d70-900a-41d8cf00d54a/download a28eba20cc3e71d4d5972e5b682d11e2 https://oarep.usim.edu.my/bitstreams/1549e4ce-f86a-40c1-88e7-c78811398c0d/download 2900ad522d92b5ad9c8838829c12b7bd leadership performance Quality assurance--Standards--Oman. |