جودة الحكومة الإلكترونية وأثرها على بيئة العمل ورضا الموظفين دراسة ميدانية بمكتب وزير الدولة بمحافظة ظفار في سلطنة عمان
This study investigates the impact of quality E-government on the employee satisfaction at the Sate Minister's Office in Dhofar Governorate, Oman. The study primarily aims at examining the E-government and its impact on the employees and their satisfaction. The study adopted the unified theory...
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| id |
my-usim-ddms-13233 |
|---|---|
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uketd_dc |
| institution |
Universiti Sains Islam Malaysia |
| collection |
USIM Institutional Repository |
| language |
other |
| topic |
Internet in public administration -- Oman Public administration -- Oman |
| spellingShingle |
Internet in public administration -- Oman Public administration -- Oman أكرم بن سالم علي غواص ‘Akram ibn Salim ‘Ali ‘Ghawas جودة الحكومة الإلكترونية وأثرها على بيئة العمل ورضا الموظفين دراسة ميدانية بمكتب وزير الدولة بمحافظة ظفار في سلطنة عمان |
| description |
This study investigates the impact of quality E-government on the employee satisfaction at the Sate Minister's Office in Dhofar Governorate, Oman. The study primarily aims at examining the E-government and its impact on the employees and their satisfaction. The study adopted the unified theory of acceptance and use of technology (UTAUT) as a theoretical framework. Based on Davis's (1986) technology acceptance model, the study used the descriptive statistical analysis as an analytical tool as it best suits the study data. 311 participants were randomly selected to take part in the investigation. A 75-item survey was designed for the data collection based on the study three main variables which were developed based on the previous studies. Then subjected to several advanced statistical tests such as exploratory factor analysis and confirmatory factor analysis in order to use the method of Structural Equation Modeling (AMOS). The survey was piloted statistically to ensure its validity and reliability. Due to its validity in measuring the relations study, and due to its distinction from others as it is able to test complex variables at the same time, taking into account the mediating variable, the study produced a set of results, the most important of which was that the quality E-government has a positive impact on the work environment and employee satisfaction, where these factors accounted for 89% of the size of the effect, and the work environment factor had the greatest impact on employee satisfaction compared to the quality E-government with an impact rate of 34%. The study also found that the work environment mediates the positive effect, in part, between E-government quality and employee satisfaction. It is also recommended that the work environment should continually be improved, since it is proved that it has a significant impact on the employee satisfaction. |
| format |
Thesis |
| author |
أكرم بن سالم علي غواص ‘Akram ibn Salim ‘Ali ‘Ghawas |
| author_facet |
أكرم بن سالم علي غواص ‘Akram ibn Salim ‘Ali ‘Ghawas |
| author_sort |
أكرم بن سالم علي غواص |
| title |
جودة الحكومة الإلكترونية وأثرها على بيئة العمل ورضا الموظفين دراسة ميدانية بمكتب وزير الدولة بمحافظة ظفار في سلطنة عمان |
| title_short |
جودة الحكومة الإلكترونية وأثرها على بيئة العمل ورضا الموظفين دراسة ميدانية بمكتب وزير الدولة بمحافظة ظفار في سلطنة عمان |
| title_full |
جودة الحكومة الإلكترونية وأثرها على بيئة العمل ورضا الموظفين دراسة ميدانية بمكتب وزير الدولة بمحافظة ظفار في سلطنة عمان |
| title_fullStr |
جودة الحكومة الإلكترونية وأثرها على بيئة العمل ورضا الموظفين دراسة ميدانية بمكتب وزير الدولة بمحافظة ظفار في سلطنة عمان |
| title_full_unstemmed |
جودة الحكومة الإلكترونية وأثرها على بيئة العمل ورضا الموظفين دراسة ميدانية بمكتب وزير الدولة بمحافظة ظفار في سلطنة عمان |
| title_sort |
جودة الحكومة الإلكترونية وأثرها على بيئة العمل ورضا الموظفين دراسة ميدانية بمكتب وزير الدولة بمحافظة ظفار في سلطنة عمان |
| granting_institution |
Universiti Sains Islam Malaysia |
| url |
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| _version_ |
1812444748614467584 |
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my-usim-ddms-132332024-05-29T18:53:31Z جودة الحكومة الإلكترونية وأثرها على بيئة العمل ورضا الموظفين دراسة ميدانية بمكتب وزير الدولة بمحافظة ظفار في سلطنة عمان Jawdah al-hukumah al-iliktruniyyah wa-atharuha ala bi’at al-‘umal wa-rida al-muwazzifin: dirasah maydaniyah bi-maktab wazir al-dawlah bi-muhafizah zhifar fi-sultanat Oman أكرم بن سالم علي غواص ‘Akram ibn Salim ‘Ali ‘Ghawas This study investigates the impact of quality E-government on the employee satisfaction at the Sate Minister's Office in Dhofar Governorate, Oman. The study primarily aims at examining the E-government and its impact on the employees and their satisfaction. The study adopted the unified theory of acceptance and use of technology (UTAUT) as a theoretical framework. Based on Davis's (1986) technology acceptance model, the study used the descriptive statistical analysis as an analytical tool as it best suits the study data. 311 participants were randomly selected to take part in the investigation. A 75-item survey was designed for the data collection based on the study three main variables which were developed based on the previous studies. Then subjected to several advanced statistical tests such as exploratory factor analysis and confirmatory factor analysis in order to use the method of Structural Equation Modeling (AMOS). The survey was piloted statistically to ensure its validity and reliability. Due to its validity in measuring the relations study, and due to its distinction from others as it is able to test complex variables at the same time, taking into account the mediating variable, the study produced a set of results, the most important of which was that the quality E-government has a positive impact on the work environment and employee satisfaction, where these factors accounted for 89% of the size of the effect, and the work environment factor had the greatest impact on employee satisfaction compared to the quality E-government with an impact rate of 34%. The study also found that the work environment mediates the positive effect, in part, between E-government quality and employee satisfaction. It is also recommended that the work environment should continually be improved, since it is proved that it has a significant impact on the employee satisfaction. Universiti Sains Islam Malaysia 2022-06 Thesis other https://oarep.usim.edu.my/handle/123456789/13233 https://oarep.usim.edu.my/bitstreams/fb7e30e2-529c-479d-8784-eb0c3bb8da5f/download 8a4605be74aa9ea9d79846c1fba20a33 https://oarep.usim.edu.my/bitstreams/481ee839-74d7-4e97-837e-159d1429bf2a/download 9ac3c11c1b3acc21c9949d5842844371 https://oarep.usim.edu.my/bitstreams/474205d3-cc55-464a-a6dd-6f6fb7730df8/download 3ac1276f6c5554abcb79888533cd4333 https://oarep.usim.edu.my/bitstreams/40bbdd54-cf27-482b-811d-1838bbf281b5/download 15b68e30ec27e2c9797905accc6cb821 https://oarep.usim.edu.my/bitstreams/dc4da67a-48bf-4010-b212-3b0b379a8bbd/download 4902cda15eea2ff4fa7dfed09cf2c3f6 https://oarep.usim.edu.my/bitstreams/e335ef15-1e18-4d3d-a996-28f676cf4baf/download d0024111378ee672a16d0a4d0fe44da9 https://oarep.usim.edu.my/bitstreams/0a225930-5af9-4a16-9d0e-09ddcf8ffe7b/download 792f0ac32812b1460fba163aa51fe80e https://oarep.usim.edu.my/bitstreams/2ccb2a0c-38f9-4ddb-9edc-590c015335c1/download 23021d0e95d1373226122cfcb7347ac9 https://oarep.usim.edu.my/bitstreams/883cf1bd-1df8-4a10-9556-6a61845fd372/download a427f283252e4350fc53861d06a16d89 https://oarep.usim.edu.my/bitstreams/de64b6cd-3831-4f1f-aef6-6ef4149e8485/download c4ac38301c4964bbf3a7712416460ef6 https://oarep.usim.edu.my/bitstreams/b497c45f-dd42-42d7-a592-6c2dd375ba3f/download ba70a982429d7f0814251405ad90664a https://oarep.usim.edu.my/bitstreams/66326fb2-2156-4a98-9222-cbee165ddbb1/download b41b0c717a0b2bdb90e07296c5bc1bd3 https://oarep.usim.edu.my/bitstreams/2e3221b8-77b3-4159-9ebe-5b3593fe9dd4/download 9df17b068035132053037cb11eefcb5b https://oarep.usim.edu.my/bitstreams/c3969bf9-6726-40e3-b614-c43244c5f7f6/download 8e2d5b3e0eb03cf97a86960af412e057 https://oarep.usim.edu.my/bitstreams/5bdefc60-1bbd-4b3a-bf63-1a9e2f61b6ca/download e5cd920bea5eee07a6ab79b78f44d916 https://oarep.usim.edu.my/bitstreams/a8bcba90-7fb5-4c8c-b5df-abd5361e6895/download 153595af534e6e242ca650e157dafc70 https://oarep.usim.edu.my/bitstreams/d9dd5a5f-38d3-4a0c-8a58-f044b91ade32/download 30789454d99d6ca3f40211f9c3fb46ce https://oarep.usim.edu.my/bitstreams/bc256a7b-9724-4c5e-9492-674e7a89500f/download f6ccde0b8e4fdb96452473315751a3a6 https://oarep.usim.edu.my/bitstreams/989c8d00-6544-4e0f-9a28-5c76f7705db0/download 45d1d2aaf06cd1657288cffb3ee1e07b Internet in public administration -- Oman Public administration -- Oman |