Information Systems Success Model for Electronic Government Adoption by The Citizen Based on Islamic Values

Electronic government (e-government) increases transparency and improves communication between the government and the users. The e-government program seeks to achieve greater efficiency in government performance for the citizens. Ease, accuracy and efficiency are the new hallmarks of performance of...

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Main Author:	Ramdan S. M. A. Yousif
Format:	Thesis
Language:	en_US
Subjects:	Electronic data processing > Management Data processing. Management > Religious aspects > Islam.
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id	my-usim-ddms-13257
record_format	uketd_dc
spelling	my-usim-ddms-132572024-05-29T06:01:27Z Information Systems Success Model for Electronic Government Adoption by The Citizen Based on Islamic Values Ramdan S. M. A. Yousif Electronic government (e-government) increases transparency and improves communication between the government and the users. The e-government program seeks to achieve greater efficiency in government performance for the citizens. Ease, accuracy and efficiency are the new hallmarks of performance of official governmental transactions. The research questions were concentrated on the extent of applying Islamic values in the information systems (IS) success model that can give impact on citizens' decisions for adoption of e-government services. Poor citizens and less educated are less likely to adopt e-government services. The purpose of this quantitative and qualitative research is to examine and identify factors that influence on 15 success model for the adoption of e-government services by citizens based on Islamic values. The research framework was based on the rational choice of DeLone and McLean theory model (2003). This research was conducted in Malaysia. Data were collected from 499 respondents using a Likert Scale survey instrument and interviews with six participants to determine the perceptions of e-government services used. Data analysis was conducted using Structural Equation Modeling (SEM) techniques via AMOS 20 and SPSS 20. The findings of this research show that by applying Islamic values on IS success model such as trust in the Internet, trust in government and ease access to the Internet are making the citizens to adopt e-government services. Recommendations for the government provider's services are to create a more user-friendly government, promote citizen awareness of e-government, applying Islamic values on e-government system and encourage government initiatives that ensure affordable e-government access for all with decreasing costs to reach government services. The results on the other hand, may not necessarily be applicable to governments from other countries. Universiti Sains Islam Malaysia 2018-08 Thesis en_US https://oarep.usim.edu.my/handle/123456789/13257 https://oarep.usim.edu.my/bitstreams/49bff1a6-50f2-4b55-bee1-2ccbd364b49d/download 8a4605be74aa9ea9d79846c1fba20a33 Electronic data processing--Management Data processing. Electronic government, Islamic values, information systems. Management--Religious aspects--Islam.
institution	Universiti Sains Islam Malaysia
collection	USIM Institutional Repository
language	en_US
topic	Electronic data processing--Management Data processing. Electronic data processing--Management Management--Religious aspects--Islam.
spellingShingle	Electronic data processing--Management Data processing. Electronic data processing--Management Management--Religious aspects--Islam. Ramdan S. M. A. Yousif Information Systems Success Model for Electronic Government Adoption by The Citizen Based on Islamic Values
description	Electronic government (e-government) increases transparency and improves communication between the government and the users. The e-government program seeks to achieve greater efficiency in government performance for the citizens. Ease, accuracy and efficiency are the new hallmarks of performance of official governmental transactions. The research questions were concentrated on the extent of applying Islamic values in the information systems (IS) success model that can give impact on citizens' decisions for adoption of e-government services. Poor citizens and less educated are less likely to adopt e-government services. The purpose of this quantitative and qualitative research is to examine and identify factors that influence on 15 success model for the adoption of e-government services by citizens based on Islamic values. The research framework was based on the rational choice of DeLone and McLean theory model (2003). This research was conducted in Malaysia. Data were collected from 499 respondents using a Likert Scale survey instrument and interviews with six participants to determine the perceptions of e-government services used. Data analysis was conducted using Structural Equation Modeling (SEM) techniques via AMOS 20 and SPSS 20. The findings of this research show that by applying Islamic values on IS success model such as trust in the Internet, trust in government and ease access to the Internet are making the citizens to adopt e-government services. Recommendations for the government provider's services are to create a more user-friendly government, promote citizen awareness of e-government, applying Islamic values on e-government system and encourage government initiatives that ensure affordable e-government access for all with decreasing costs to reach government services. The results on the other hand, may not necessarily be applicable to governments from other countries.
format	Thesis
author	Ramdan S. M. A. Yousif
author_facet	Ramdan S. M. A. Yousif
author_sort	Ramdan S. M. A. Yousif
title	Information Systems Success Model for Electronic Government Adoption by The Citizen Based on Islamic Values
title_short	Information Systems Success Model for Electronic Government Adoption by The Citizen Based on Islamic Values
title_full	Information Systems Success Model for Electronic Government Adoption by The Citizen Based on Islamic Values
title_fullStr	Information Systems Success Model for Electronic Government Adoption by The Citizen Based on Islamic Values
title_full_unstemmed	Information Systems Success Model for Electronic Government Adoption by The Citizen Based on Islamic Values
title_sort	information systems success model for electronic government adoption by the citizen based on islamic values
granting_institution	Universiti Sains Islam Malaysia
_version_	1812444704609927168

Information Systems Success Model for Electronic Government Adoption by The Citizen Based on Islamic Values

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