The Impact Of Psychological Capital Elements And Work Engagement Towards Job Performance Among Assistant Registrars In Public Universities In Klang Valley
Organization nowadays is facing hardship in maintaining the emotional and psychological aspects on the job performance quality as required by the organizations. In the field of organization behavior, it is very essential to examine the employees’ psychological aspects in order to know the real feeli...
Saved in:
| id |
my-usim-ddms-13335 |
|---|---|
| record_format |
uketd_dc |
| institution |
Universiti Sains Islam Malaysia |
| collection |
USIM Institutional Repository |
| language |
en_US |
| topic |
Performance standards Work--Psychological aspects Employees--Attitudes Interpersonal relations |
| spellingShingle |
Performance standards Work--Psychological aspects Employees--Attitudes Interpersonal relations Nordayana Zulkifli The Impact Of Psychological Capital Elements And Work Engagement Towards Job Performance Among Assistant Registrars In Public Universities In Klang Valley |
| description |
Organization nowadays is facing hardship in maintaining the emotional and psychological aspects on the job performance quality as required by the organizations. In the field of organization behavior, it is very essential to examine the employees’ psychological aspects in order to know the real feelings and acceptance towards the perceptiveness of their job. This study was conducted to determine the impact of psychological capital (PsyCap) elements and work engagement towards job performance among assistant registrars in public universities in the Klang Valley area. From all the PsyCap elements, this research is solely focused on the four (4) elements; hope, optimism, self-efficacy and resilience, towards the level of their work engagement namely vigor, absorption and dedication and how it will give an impact towards their job performance; either it is in the role performance or extra role performance. This study adopts the quantitative research paradigm using the correlational research methodology. Data were collected from 214 Assistant registrars (or to the nearest grade) in 7 universities located in the Klang Valley area. These designated respondents were the representative of Malaysia public sector officers as intended by the researcher. Structural Equation Model (SEM) was employed to investigate the structural model of the study. Results from the direct effect analysis showed that the PsyCap elements, work engagement and job performance had significantly influenced each other except for the resilience and hope towards job performance. Specifically, these results suggest that psychological capital elements play an important role in determining the level of employees’ work engagement and how they can perform their jobs well wholeheartedly. The findings of this study largely support the hypothesized relationships proposed in the theoretical model especially the relationship between the PsyCap elements and mediating effect of work engagement. Employees with a higher level of psychological (mental) state are likely to have better work engagement and high degree of job performance capabilities. This study concludes that all research objectives are successfully answered and achieved. Future studies applying the proposed model are recommended to be conducted at other public agencies across Malaysia in order to verify these findings and to enrich the current literature on public officers especially on current issues that happen at the global level and the challenges in this era of the pandemic. |
| format |
Thesis |
| author |
Nordayana Zulkifli |
| author_facet |
Nordayana Zulkifli |
| author_sort |
Nordayana Zulkifli |
| title |
The Impact Of Psychological Capital Elements And Work Engagement Towards Job Performance Among Assistant Registrars In Public Universities In Klang Valley |
| title_short |
The Impact Of Psychological Capital Elements And Work Engagement Towards Job Performance Among Assistant Registrars In Public Universities In Klang Valley |
| title_full |
The Impact Of Psychological Capital Elements And Work Engagement Towards Job Performance Among Assistant Registrars In Public Universities In Klang Valley |
| title_fullStr |
The Impact Of Psychological Capital Elements And Work Engagement Towards Job Performance Among Assistant Registrars In Public Universities In Klang Valley |
| title_full_unstemmed |
The Impact Of Psychological Capital Elements And Work Engagement Towards Job Performance Among Assistant Registrars In Public Universities In Klang Valley |
| title_sort |
impact of psychological capital elements and work engagement towards job performance among assistant registrars in public universities in klang valley |
| granting_institution |
Universiti Sains Islam Malaysia |
| url |
https://oarep.usim.edu.my/bitstreams/307ffe4a-57e0-4117-8def-390996c39e2b/download https://oarep.usim.edu.my/bitstreams/1959e52c-a978-42f8-b9db-cef2078b2d51/download https://oarep.usim.edu.my/bitstreams/5d8a5c39-b84e-4187-ab91-b287eb240728/download https://oarep.usim.edu.my/bitstreams/69c8eda5-de46-4e76-9e80-f834fdab3589/download https://oarep.usim.edu.my/bitstreams/888b9457-149a-4074-b10d-b650c7f84cea/download https://oarep.usim.edu.my/bitstreams/ca4f8601-8a03-4dea-95ad-96589885080b/download https://oarep.usim.edu.my/bitstreams/6e3dc2b7-f99d-4a6d-beba-760ceaa0fd3c/download https://oarep.usim.edu.my/bitstreams/ae1fa669-22e8-41da-a33c-f2e3d4c33869/download https://oarep.usim.edu.my/bitstreams/5379b324-569f-42a8-8d61-0bc616d9b92b/download |
| _version_ |
1812444753658118144 |
| spelling |
my-usim-ddms-133352024-05-29T19:03:22Z The Impact Of Psychological Capital Elements And Work Engagement Towards Job Performance Among Assistant Registrars In Public Universities In Klang Valley Nordayana Zulkifli Organization nowadays is facing hardship in maintaining the emotional and psychological aspects on the job performance quality as required by the organizations. In the field of organization behavior, it is very essential to examine the employees’ psychological aspects in order to know the real feelings and acceptance towards the perceptiveness of their job. This study was conducted to determine the impact of psychological capital (PsyCap) elements and work engagement towards job performance among assistant registrars in public universities in the Klang Valley area. From all the PsyCap elements, this research is solely focused on the four (4) elements; hope, optimism, self-efficacy and resilience, towards the level of their work engagement namely vigor, absorption and dedication and how it will give an impact towards their job performance; either it is in the role performance or extra role performance. This study adopts the quantitative research paradigm using the correlational research methodology. Data were collected from 214 Assistant registrars (or to the nearest grade) in 7 universities located in the Klang Valley area. These designated respondents were the representative of Malaysia public sector officers as intended by the researcher. Structural Equation Model (SEM) was employed to investigate the structural model of the study. Results from the direct effect analysis showed that the PsyCap elements, work engagement and job performance had significantly influenced each other except for the resilience and hope towards job performance. Specifically, these results suggest that psychological capital elements play an important role in determining the level of employees’ work engagement and how they can perform their jobs well wholeheartedly. The findings of this study largely support the hypothesized relationships proposed in the theoretical model especially the relationship between the PsyCap elements and mediating effect of work engagement. Employees with a higher level of psychological (mental) state are likely to have better work engagement and high degree of job performance capabilities. This study concludes that all research objectives are successfully answered and achieved. Future studies applying the proposed model are recommended to be conducted at other public agencies across Malaysia in order to verify these findings and to enrich the current literature on public officers especially on current issues that happen at the global level and the challenges in this era of the pandemic. Universiti Sains Islam Malaysia 2022-09 Thesis en_US https://oarep.usim.edu.my/handle/123456789/13335 https://oarep.usim.edu.my/bitstreams/2af83a77-5aaf-4f2b-9635-6418d702474d/download 8a4605be74aa9ea9d79846c1fba20a33 https://oarep.usim.edu.my/bitstreams/307ffe4a-57e0-4117-8def-390996c39e2b/download db1cdb21825030f18853c6b2ea793432 https://oarep.usim.edu.my/bitstreams/1959e52c-a978-42f8-b9db-cef2078b2d51/download d748e88fceff869cb153a5cbcff7b0a8 https://oarep.usim.edu.my/bitstreams/5d8a5c39-b84e-4187-ab91-b287eb240728/download cd72f8fe599e1f988ca8815ac0076ae8 https://oarep.usim.edu.my/bitstreams/69c8eda5-de46-4e76-9e80-f834fdab3589/download e0f08b4bfb921daff89e65687cc8d436 https://oarep.usim.edu.my/bitstreams/888b9457-149a-4074-b10d-b650c7f84cea/download 2c0f9d75893570fccc718a23eb69b5c7 https://oarep.usim.edu.my/bitstreams/ca4f8601-8a03-4dea-95ad-96589885080b/download 3c873a64a93ee511696d2fe97ad13d08 https://oarep.usim.edu.my/bitstreams/6e3dc2b7-f99d-4a6d-beba-760ceaa0fd3c/download 67b7796c4e43e91e45505446b2fa42a9 https://oarep.usim.edu.my/bitstreams/ae1fa669-22e8-41da-a33c-f2e3d4c33869/download f9aa21105e9e6898b3da14e7a79a5f1d https://oarep.usim.edu.my/bitstreams/5379b324-569f-42a8-8d61-0bc616d9b92b/download 2e381d1090dcd9fce2a02e9e5afa49fd https://oarep.usim.edu.my/bitstreams/73ea9fc4-ef20-4ee1-8921-cf57548050e0/download 68b329da9893e34099c7d8ad5cb9c940 https://oarep.usim.edu.my/bitstreams/a3c0e22c-8496-433b-9fea-b1134be3471c/download a72e0d48e8d3baae0add6763057c7e13 https://oarep.usim.edu.my/bitstreams/0d38e5b5-cb43-4edb-8084-a907bc8c5013/download 3f45c80c3d2d28d5d7e97acb7acc9d28 https://oarep.usim.edu.my/bitstreams/28a1b1f1-61cc-43d7-b667-453e3f07d17e/download a075b876605c7f58ebacfa9b23f5563d https://oarep.usim.edu.my/bitstreams/5f87230d-d80c-4293-b4c9-f77c0f47264b/download 97b8890b349912097120c0eb834df615 https://oarep.usim.edu.my/bitstreams/5179998f-70e2-43ea-9d92-b6a630cdb565/download c0808a0af86761da68c0fcde6c6b9018 https://oarep.usim.edu.my/bitstreams/b747d6eb-b4b4-40a6-9746-913e36537325/download f2682d79596a08e3f7851fdbbbf8e30f https://oarep.usim.edu.my/bitstreams/1dbfd725-70c1-4ac0-9b5d-323ed3bbc0eb/download 5af430a55b7dc98dac072e920555a1b6 https://oarep.usim.edu.my/bitstreams/e967d60a-cd82-44d7-aecf-9459a631e652/download 603b83f9ab7935d8dab931859daa9051 Performance standards Work--Psychological aspects Employees--Attitudes Interpersonal relations |