The Relationship Between Organization Learning Culture, Leader-Member Exchange with Job Satisfaction and the Mediating Role of Human Resource Management Practices Among the Public Sector in the Sultanate of Oman

This study aims to test the impact of the organization learning culture and leader members exchange on human resource management and their subsequent role in job satisfaction. This study followed the quantitative approach, where the data was collected via the adopted questionnaire from past studi...

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Main Author: Murshid Sulaiman Nasser Alkharousi
Format: Thesis
Language:en_US
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Online Access:https://oarep.usim.edu.my/bitstreams/f2ed7244-56b6-4c6c-ac69-4158fecae0bf/download
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Summary:This study aims to test the impact of the organization learning culture and leader members exchange on human resource management and their subsequent role in job satisfaction. This study followed the quantitative approach, where the data was collected via the adopted questionnaire from past studies and distributed electronically to the targeted sample size. The study sample consisted of administrative employees working in various governmental departments and used a stratified random sampling technique. This technique gave each participant equal opportunity and an equal sample representative in the study. The psychometric properties of the instruments were tested via experts’ comments, while the internal consistencies were examined through Cronbach’s alpha. The results of the internal consistency suggested that the instruments were appropriate and suitable for any academic exercises since the values of Cronbach’ alpha ranged between for individual factors ranged between .811 to .955, while its value for individual items ranged between .80 to .93, which indicated appropriateness and suitability of the instruments. Several statistical methods were used to analyse the collected data, such as Confirmatory Factor Analysis (CFA) and Structural Equation Modeling (SEM). It was found that organisational learning culture and leader-member exchange positively and directly predict employee job satisfaction and indirectly via human resources management. The result of the analysis also revealed the existence of a positive and significant relationship between human resource management and job satisfaction. As was previously highlighted, human resource management played a pivotal role in mediating between the organization learning culture and leader-members exchange on the one hand and job satisfaction on the other. Therefore, the findings significantly imply that enhancing human resource management practices would boost employees’ job satisfaction in government sector institutions. Hence, it is recommended that new strategies and policies are needed in human resources management to promote government sector institutions’ employees in the Sultanate of Oman to ensure and enhance their satisfaction and establish a quality job environment, which may help employees in various institutions to adapt to the rapid global movement.