The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator

Tujuan kajian ini adalah untuk mengenalpasti hubungan antara persepsi tanggung jawab sosial korporat (CSR) berdasarkan khidmat pelanggan di perbankan Islam dan kepuasan pelanggan Muslim. The purpose of this study is to identify the relationship between perceived corporate social responsibility ba...

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Main Author:	Waemusor, Ahlam
Format:	Thesis
Language:	English
Published:	2010
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/23998/1/THE_RELATIONSHIP_BETWEEN_PERCEIVED_ISLAMIC_BANK_CORPORATE_SOCIAL_RESPONSIBILITY_BASED_CUSTOMER_SERVICE_AND_CUSTOMER_SATISFACTION_THE_ROLE_OF_RELIGIOSITY_AS_A_MODERATOR.pdf
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id	my-usm-ep.23998
record_format	uketd_dc
spelling	my-usm-ep.239982017-04-17T06:23:53Z The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator 2010 Waemusor, Ahlam HF5001-6182 Business Tujuan kajian ini adalah untuk mengenalpasti hubungan antara persepsi tanggung jawab sosial korporat (CSR) berdasarkan khidmat pelanggan di perbankan Islam dan kepuasan pelanggan Muslim. The purpose of this study is to identify the relationship between perceived corporate social responsibility based customer service in Islamic bank and satisfaction of Muslim customer. 2010 Thesis http://eprints.usm.my/23998/ http://eprints.usm.my/23998/1/THE_RELATIONSHIP_BETWEEN_PERCEIVED_ISLAMIC_BANK_CORPORATE_SOCIAL_RESPONSIBILITY_BASED_CUSTOMER_SERVICE_AND_CUSTOMER_SATISFACTION_THE_ROLE_OF_RELIGIOSITY_AS_A_MODERATOR.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	HF5001-6182 Business
spellingShingle	HF5001-6182 Business Waemusor, Ahlam The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
description	Tujuan kajian ini adalah untuk mengenalpasti hubungan antara persepsi tanggung jawab sosial korporat (CSR) berdasarkan khidmat pelanggan di perbankan Islam dan kepuasan pelanggan Muslim. The purpose of this study is to identify the relationship between perceived corporate social responsibility based customer service in Islamic bank and satisfaction of Muslim customer.
format	Thesis
qualification_level	Master's degree
author	Waemusor, Ahlam
author_facet	Waemusor, Ahlam
author_sort	Waemusor, Ahlam
title	The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
title_short	The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
title_full	The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
title_fullStr	The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
title_full_unstemmed	The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
title_sort	relationship between perceived islamic bank corporate social responsibility based customer service and customer satisfaction: the role of religiosity as a moderator
granting_institution	USM
granting_department	Pusat Pengajian Siswazah Perniagaan
publishDate	2010
url	http://eprints.usm.my/23998/1/THE_RELATIONSHIP_BETWEEN_PERCEIVED_ISLAMIC_BANK_CORPORATE_SOCIAL_RESPONSIBILITY_BASED_CUSTOMER_SERVICE_AND_CUSTOMER_SATISFACTION_THE_ROLE_OF_RELIGIOSITY_AS_A_MODERATOR.pdf
_version_	1747819896554651648

The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator

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