The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia

The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia

Kajian ini bertujuan untuk mengkaji hubungan di antara pembolehubah organisasi yang berkaitan dengan kualiti dan prestasi kualiti serta kesan-kesan dan pengaruhnya ke atas kepuasan pelanggan bagi industri pembuatan yang terletak di bahagian utara Semenanjung Malaysia. The purpose of this rese...

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Bibliographic Details
Main Author: Koay, Li Li
Format: Thesis
Language:English
Published: 2008
Subjects:
HF5001-6182 Business
Online Access:http://eprints.usm.my/25454/1/THE_IMPACT_OF_ORGANIZATIONAL_VARIABLES_AND_QUALITY.pdf
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id my-usm-ep.25454
record_format uketd_dc
spelling my-usm-ep.254542017-04-17T05:08:59Z The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia 2008 Koay, Li Li HF5001-6182 Business Kajian ini bertujuan untuk mengkaji hubungan di antara pembolehubah organisasi yang berkaitan dengan kualiti dan prestasi kualiti serta kesan-kesan dan pengaruhnya ke atas kepuasan pelanggan bagi industri pembuatan yang terletak di bahagian utara Semenanjung Malaysia. The purpose of this research is to study the relationship and effects of Organizational Variables and Quality Performance on Custom er Satisfaction in Quality Management System Certify manufacturing industry situated in Northern Region, Malaysia. 2008 Thesis http://eprints.usm.my/25454/ http://eprints.usm.my/25454/1/THE_IMPACT_OF_ORGANIZATIONAL_VARIABLES_AND_QUALITY.pdf application/pdf en public masters USM Graduate School of Business
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Koay, Li Li
The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
description Kajian ini bertujuan untuk mengkaji hubungan di antara pembolehubah organisasi yang berkaitan dengan kualiti dan prestasi kualiti serta kesan-kesan dan pengaruhnya ke atas kepuasan pelanggan bagi industri pembuatan yang terletak di bahagian utara Semenanjung Malaysia. The purpose of this research is to study the relationship and effects of Organizational Variables and Quality Performance on Custom er Satisfaction in Quality Management System Certify manufacturing industry situated in Northern Region, Malaysia.
format Thesis
qualification_level Master's degree
author Koay, Li Li
author_facet Koay, Li Li
author_sort Koay, Li Li
title The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
title_short The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
title_full The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
title_fullStr The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
title_full_unstemmed The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
title_sort impact of organizational variables and quality performance on customer satisfaction of the manufacturing industry with quality management system certified in northern region of malaysia
granting_institution USM
granting_department Graduate School of Business
publishDate 2008
url http://eprints.usm.my/25454/1/THE_IMPACT_OF_ORGANIZATIONAL_VARIABLES_AND_QUALITY.pdf
_version_ 1747819918691139584

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