The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
Kajian ini bertujuan untuk mengkaji hubungan di antara pembolehubah organisasi yang berkaitan dengan kualiti dan prestasi kualiti serta kesan-kesan dan pengaruhnya ke atas kepuasan pelanggan bagi industri pembuatan yang terletak di bahagian utara Semenanjung Malaysia. The purpose of this rese...
محفوظ في:
| المؤلف الرئيسي: | |
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| التنسيق: | أطروحة |
| اللغة: | English |
| منشور في: |
2008
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| الموضوعات: | |
| الوصول للمادة أونلاين: | http://eprints.usm.my/25454/1/THE_IMPACT_OF_ORGANIZATIONAL_VARIABLES_AND_QUALITY.pdf |
| الوسوم: |
إضافة وسم
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my-usm-ep.25454 |
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my-usm-ep.254542017-04-17T05:08:59Z The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia 2008 Koay, Li Li HF5001-6182 Business Kajian ini bertujuan untuk mengkaji hubungan di antara pembolehubah organisasi yang berkaitan dengan kualiti dan prestasi kualiti serta kesan-kesan dan pengaruhnya ke atas kepuasan pelanggan bagi industri pembuatan yang terletak di bahagian utara Semenanjung Malaysia. The purpose of this research is to study the relationship and effects of Organizational Variables and Quality Performance on Custom er Satisfaction in Quality Management System Certify manufacturing industry situated in Northern Region, Malaysia. 2008 Thesis http://eprints.usm.my/25454/ http://eprints.usm.my/25454/1/THE_IMPACT_OF_ORGANIZATIONAL_VARIABLES_AND_QUALITY.pdf application/pdf en public masters USM Graduate School of Business |
| institution |
Universiti Sains Malaysia |
| collection |
USM Institutional Repository |
| language |
English |
| topic |
HF5001-6182 Business |
| spellingShingle |
HF5001-6182 Business Koay, Li Li The Impact Of Organizational Variables And Quality Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia |
| description |
Kajian ini bertujuan untuk mengkaji hubungan di antara pembolehubah organisasi yang berkaitan dengan kualiti dan prestasi kualiti serta kesan-kesan dan pengaruhnya ke atas
kepuasan pelanggan bagi industri pembuatan yang terletak di bahagian utara Semenanjung Malaysia.
The purpose of this research is to study the relationship and effects of Organizational Variables and Quality Performance on Custom er Satisfaction in Quality Management System Certify manufacturing industry situated in Northern Region, Malaysia. |
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Koay, Li Li |
| author_facet |
Koay, Li Li |
| author_sort |
Koay, Li Li |
| title |
The Impact Of Organizational Variables And Quality
Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
|
| title_short |
The Impact Of Organizational Variables And Quality
Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
|
| title_full |
The Impact Of Organizational Variables And Quality
Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
|
| title_fullStr |
The Impact Of Organizational Variables And Quality
Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
|
| title_full_unstemmed |
The Impact Of Organizational Variables And Quality
Performance On Customer Satisfaction Of The Manufacturing Industry With Quality Management System Certified In Northern Region Of Malaysia
|
| title_sort |
impact of organizational variables and quality
performance on customer satisfaction of the manufacturing industry with quality management system certified in northern region of malaysia |
| granting_institution |
USM |
| granting_department |
Graduate School of Business |
| publishDate |
2008 |
| url |
http://eprints.usm.my/25454/1/THE_IMPACT_OF_ORGANIZATIONAL_VARIABLES_AND_QUALITY.pdf |
| _version_ |
1747819918691139584 |