Education Service Experience: From The Aspects Of Students’ Satisfaction And Loyalty.
Penyelidikan ini mengkaji tentang perhubungan di antara kepuasan para penuntut dan rasa taat setia mereka terhadap khidmat yang diberikan di dalam bidang pendidikan (tinggi). This research studies the relationship between student satisfaction and student loyalty wi...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2006
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| Online Access: | http://eprints.usm.my/25532/1/EDUCATION_SERVICE_EXPERIENCE_FROM_THE_ASPECTS_OF_STUDENTS%E2%80%99.pdf |
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| Summary: | Penyelidikan ini mengkaji tentang perhubungan di antara kepuasan para penuntut dan rasa taat setia mereka terhadap khidmat yang diberikan di dalam bidang pendidikan (tinggi).
This research studies the relationship between student satisfaction and student loyalty within the higher education service. |
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