A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia

This research studied the effect of partnership quality on business process outsourcing for banks and financial institutions in Malaysia. A theoretical framework was developed to test partnership quality as critical success factors to outsourcing success. There were five partnership quality variable...

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Main Author:	Ee, Ooi
Format:	Thesis
Language:	English
Published:	2005
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/25544/1/A_STUDY_ON_THE_EFFECT_OF_PARTNERSHIP_QUALITY_ON_BUSINESS_PROCESS_OUTSOURCING_FOR_BANKS_AND_FINANCIAL_INSTITUTIONS_IN_MALAYSIA.pdf
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id	my-usm-ep.25544
record_format	uketd_dc
spelling	my-usm-ep.255442020-10-07T07:33:21Z A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia 2005 Ee, Ooi HF5001-6182 Business This research studied the effect of partnership quality on business process outsourcing for banks and financial institutions in Malaysia. A theoretical framework was developed to test partnership quality as critical success factors to outsourcing success. There were five partnership quality variables in the proposed model – business understanding, commitment, communication, age of relationship and top management support together with partnership trust level as mediating variable. 2005 Thesis http://eprints.usm.my/25544/ http://eprints.usm.my/25544/1/A_STUDY_ON_THE_EFFECT_OF_PARTNERSHIP_QUALITY_ON_BUSINESS_PROCESS_OUTSOURCING_FOR_BANKS_AND_FINANCIAL_INSTITUTIONS_IN_MALAYSIA.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	HF5001-6182 Business
spellingShingle	HF5001-6182 Business Ee, Ooi A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia
description	This research studied the effect of partnership quality on business process outsourcing for banks and financial institutions in Malaysia. A theoretical framework was developed to test partnership quality as critical success factors to outsourcing success. There were five partnership quality variables in the proposed model – business understanding, commitment, communication, age of relationship and top management support together with partnership trust level as mediating variable.
format	Thesis
qualification_level	Master's degree
author	Ee, Ooi
author_facet	Ee, Ooi
author_sort	Ee, Ooi
title	A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia
title_short	A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia
title_full	A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia
title_fullStr	A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia
title_full_unstemmed	A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia
title_sort	study on the effect of partnership quality on business process outsourcing for banks and financial institutions in malaysia
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Siswazah Perniagaan
publishDate	2005
url	http://eprints.usm.my/25544/1/A_STUDY_ON_THE_EFFECT_OF_PARTNERSHIP_QUALITY_ON_BUSINESS_PROCESS_OUTSOURCING_FOR_BANKS_AND_FINANCIAL_INSTITUTIONS_IN_MALAYSIA.pdf
_version_	1747819937909440512

A Study On The Effect Of Partnership Quality On Business Process Outsourcing For Banks And Financial Institutions In Malaysia

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