Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory

Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory

Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread,...

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Main Author: Sylvia Tan, Hooi Sien
Format: Thesis
Language:English
Published: 2006
Subjects:
HF5001-6182 Business
Online Access:http://eprints.usm.my/25575/1/Service_Sabotage_in_Hotel_Industry.pdf
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id my-usm-ep.25575
record_format uketd_dc
spelling my-usm-ep.255752017-04-17T05:09:05Z Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory 2006-06-30 Sylvia Tan, Hooi Sien HF5001-6182 Business Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel industry. 2006-06 Thesis http://eprints.usm.my/25575/ http://eprints.usm.my/25575/1/Service_Sabotage_in_Hotel_Industry.pdf application/pdf en public phd doctoral USM Graduate School of Business
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Sylvia Tan, Hooi Sien
Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
description Perlakuan sabotaj khidmat di tempat kerja, terutama sekali dalam industri perhotelan semakin berleluasan sehingga menarik perhatian pihak penyelidik dan pengurus. Research and managerial interest in employees’ service sabotage behavior has become increasingly widespread, especially in the hotel industry.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Sylvia Tan, Hooi Sien
author_facet Sylvia Tan, Hooi Sien
author_sort Sylvia Tan, Hooi Sien
title Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
title_short Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
title_full Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
title_fullStr Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
title_full_unstemmed Service Sabotage in Hotel Industry: Empirical Study Using Social Bonding Theory
title_sort service sabotage in hotel industry: empirical study using social bonding theory
granting_institution USM
granting_department Graduate School of Business
publishDate 2006
url http://eprints.usm.my/25575/1/Service_Sabotage_in_Hotel_Industry.pdf
_version_ 1747819942551486464

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