Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang

Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang.

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Bibliographic Details
Main Author: Din, Saari
Format: Thesis
Language:English
Published: 2005
Subjects:
Online Access:http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf
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id my-usm-ep.25595
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spelling my-usm-ep.255952017-04-17T06:24:19Z Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang 2005 Din, Saari HF5001-6182 Business Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. 2005 Thesis http://eprints.usm.my/25595/ http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Din, Saari
Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
description Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang.
format Thesis
qualification_level Master's degree
author Din, Saari
author_facet Din, Saari
author_sort Din, Saari
title Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title_short Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title_full Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title_fullStr Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title_full_unstemmed Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
title_sort effect of internal measures of service quality on business performance: a case of hotel industry in penang
granting_institution USM
granting_department Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
publishDate 2005
url http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf
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