Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang.
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2005
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Online Access: | http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf |
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my-usm-ep.255952017-04-17T06:24:19Z Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang 2005 Din, Saari HF5001-6182 Business Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. 2005 Thesis http://eprints.usm.my/25595/ http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) |
institution |
Universiti Sains Malaysia |
collection |
USM Institutional Repository |
language |
English |
topic |
HF5001-6182 Business |
spellingShingle |
HF5001-6182 Business Din, Saari Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang |
description |
Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu.
Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Din, Saari |
author_facet |
Din, Saari |
author_sort |
Din, Saari |
title |
Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
title_short |
Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
title_full |
Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
title_fullStr |
Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
title_full_unstemmed |
Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
title_sort |
effect of internal measures of service quality on business
performance: a case of hotel industry in penang |
granting_institution |
USM |
granting_department |
Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) |
publishDate |
2005 |
url |
http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf |
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1747819944740913152 |