The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang

The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang

Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran Pulau Pinang(MPPP) The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang...

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Bibliographic Details
Main Author: Kamalul Ariffin, Suhaida
Format: Thesis
Language:English
Published: 2005
Subjects:
HF5001-6182 Business
Online Access:http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf
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id my-usm-ep.25640
record_format uketd_dc
spelling my-usm-ep.256402017-04-17T06:24:14Z The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang 2005-05 Kamalul Ariffin, Suhaida HF5001-6182 Business Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran Pulau Pinang(MPPP) The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang (MPPP) 2005-05 Thesis http://eprints.usm.my/25640/ http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Kamalul Ariffin, Suhaida
The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
description Kajian ini bertujuan untuk mengetahui dengan lebih mendalam mengenai kualiti perkhidmatan dari sudut pandangan kakitangan di Majlis Perbandaran Pulau Pinang(MPPP) The aim of the study is to investigate Service Quality perceived by employees in Majlis Perbandaran Pulau Pinang (MPPP)
format Thesis
qualification_level Master's degree
author Kamalul Ariffin, Suhaida
author_facet Kamalul Ariffin, Suhaida
author_sort Kamalul Ariffin, Suhaida
title The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
title_short The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
title_full The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
title_fullStr The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
title_full_unstemmed The Effect Of Employees Competencies On Perceived Service Quality At Majlis Perbandaran Pulau Pinang
title_sort effect of employees competencies on perceived service quality at majlis perbandaran pulau pinang
granting_institution USM
granting_department Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
publishDate 2005
url http://eprints.usm.my/25640/1/THE_EFFECT_OF_EMPLOYEES_COMPETENCIES_ON_PERCEIVED_SERVICE_QUALITY_AT_MAJLIS_PERBANDARAN_PULAU_PINANG.pdf
_version_ 1747819953511202816

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