Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter.
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2004
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| Subjects: | |
| Online Access: | http://eprints.usm.my/25834/1/WOULD_WAITING_TIME_INFLUENCES_CUSTOMER_SATISFACTION_TOWARDS_SERVICES_PATRONAGE_A_STUDY_OF_LEMBAGA_TABUNG_HAJI.pdf |
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| Summary: | This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter. |
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