Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji

This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter.

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Bibliographic Details
Main Author: Abd. Aziz, Sumaiyah
Format: Thesis
Language:English
Published: 2004
Subjects:
Online Access:http://eprints.usm.my/25834/1/WOULD_WAITING_TIME_INFLUENCES_CUSTOMER_SATISFACTION_TOWARDS_SERVICES_PATRONAGE_A_STUDY_OF_LEMBAGA_TABUNG_HAJI.pdf
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spelling my-usm-ep.258342017-04-17T06:24:23Z Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji 2004 Abd. Aziz, Sumaiyah HF5001-6182 Business This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter. 2004 Thesis http://eprints.usm.my/25834/ http://eprints.usm.my/25834/1/WOULD_WAITING_TIME_INFLUENCES_CUSTOMER_SATISFACTION_TOWARDS_SERVICES_PATRONAGE_A_STUDY_OF_LEMBAGA_TABUNG_HAJI.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Abd. Aziz, Sumaiyah
Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
description This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter.
format Thesis
qualification_level Master's degree
author Abd. Aziz, Sumaiyah
author_facet Abd. Aziz, Sumaiyah
author_sort Abd. Aziz, Sumaiyah
title Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
title_short Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
title_full Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
title_fullStr Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
title_full_unstemmed Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji
title_sort would waiting time influences customer satisfaction towards services patronage a study of lembaga tabung haji
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Siswazah Perniagaan
publishDate 2004
url http://eprints.usm.my/25834/1/WOULD_WAITING_TIME_INFLUENCES_CUSTOMER_SATISFACTION_TOWARDS_SERVICES_PATRONAGE_A_STUDY_OF_LEMBAGA_TABUNG_HAJI.pdf
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