Would Waiting Time Influences Customer Satisfaction Towards Services Patronage A Study Of Lembaga Tabung Haji

This study investigates on the impact of waiting time perspective towards customer satisfaction before being served at the service counter.

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Bibliographic Details
Main Author: Abd. Aziz, Sumaiyah
Format: Thesis
Language:English
Published: 2004
Subjects:
Online Access:http://eprints.usm.my/25834/1/WOULD_WAITING_TIME_INFLUENCES_CUSTOMER_SATISFACTION_TOWARDS_SERVICES_PATRONAGE_A_STUDY_OF_LEMBAGA_TABUNG_HAJI.pdf
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