Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market.
Saved in:
Main Author: | |
---|---|
Format: | Thesis |
Language: | English |
Published: |
2012
|
Subjects: | |
Online Access: | http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my-usm-ep.26698 |
---|---|
record_format |
uketd_dc |
spelling |
my-usm-ep.266982019-04-12T05:26:25Z Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond 2012 Shamsudin, Riza Munira HF5001-6182 Business Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market. 2012 Thesis http://eprints.usm.my/26698/ http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) |
institution |
Universiti Sains Malaysia |
collection |
USM Institutional Repository |
language |
English |
topic |
HF5001-6182 Business |
spellingShingle |
HF5001-6182 Business Shamsudin, Riza Munira Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond |
description |
Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif.
Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Shamsudin, Riza Munira |
author_facet |
Shamsudin, Riza Munira |
author_sort |
Shamsudin, Riza Munira |
title |
Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
|
title_short |
Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
|
title_full |
Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
|
title_fullStr |
Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
|
title_full_unstemmed |
Guest Satisfactions And Performance Management:
Case Study Of Vivanta By Taj Blue Diamond
|
title_sort |
guest satisfactions and performance management:
case study of vivanta by taj blue diamond |
granting_institution |
USM |
granting_department |
Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) |
publishDate |
2012 |
url |
http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf |
_version_ |
1747819986686050304 |