Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond

Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market.

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Bibliographic Details
Main Author: Shamsudin, Riza Munira
Format: Thesis
Language:English
Published: 2012
Subjects:
Online Access:http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf
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id my-usm-ep.26698
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spelling my-usm-ep.266982019-04-12T05:26:25Z Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond 2012 Shamsudin, Riza Munira HF5001-6182 Business Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market. 2012 Thesis http://eprints.usm.my/26698/ http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Shamsudin, Riza Munira
Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
description Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market.
format Thesis
qualification_level Master's degree
author Shamsudin, Riza Munira
author_facet Shamsudin, Riza Munira
author_sort Shamsudin, Riza Munira
title Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
title_short Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
title_full Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
title_fullStr Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
title_full_unstemmed Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
title_sort guest satisfactions and performance management: case study of vivanta by taj blue diamond
granting_institution USM
granting_department Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
publishDate 2012
url http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf
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