Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
Penyelidikan ini dilakukan untuk mengetahui kesan ke atas penyesuaian pekerja terhadap gaya kepimipinan di pusat panggilan pelanggan dalam industri telekomunikasi. This study examines the impact of leadership styles on employees’ adaptability in the call center of telecommunication industry.
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2012
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Online Access: | http://eprints.usm.my/26702/1/IMPACT_OF_LEADERSHIP_STYLES_ON_EMPLOYEE_ADAPTABILITY_IN_CALL_CENTER.pdf |
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my-usm-ep.267022019-04-12T05:26:24Z Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry 2012 Kathamuthu, Kanagaletchumy HF5001-6182 Business Penyelidikan ini dilakukan untuk mengetahui kesan ke atas penyesuaian pekerja terhadap gaya kepimipinan di pusat panggilan pelanggan dalam industri telekomunikasi. This study examines the impact of leadership styles on employees’ adaptability in the call center of telecommunication industry. 2012 Thesis http://eprints.usm.my/26702/ http://eprints.usm.my/26702/1/IMPACT_OF_LEADERSHIP_STYLES_ON_EMPLOYEE_ADAPTABILITY_IN_CALL_CENTER.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) |
institution |
Universiti Sains Malaysia |
collection |
USM Institutional Repository |
language |
English |
topic |
HF5001-6182 Business |
spellingShingle |
HF5001-6182 Business Kathamuthu, Kanagaletchumy Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry |
description |
Penyelidikan ini dilakukan untuk mengetahui kesan ke atas penyesuaian pekerja terhadap gaya kepimipinan di pusat panggilan pelanggan dalam industri telekomunikasi.
This study examines the impact of leadership styles on employees’ adaptability in the call center of telecommunication industry. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Kathamuthu, Kanagaletchumy |
author_facet |
Kathamuthu, Kanagaletchumy |
author_sort |
Kathamuthu, Kanagaletchumy |
title |
Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
|
title_short |
Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
|
title_full |
Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
|
title_fullStr |
Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
|
title_full_unstemmed |
Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
|
title_sort |
impact of leadership styles on employee adaptability in call center: a perspective of telecommunication industry |
granting_institution |
USM |
granting_department |
Pusat Pengajian Siswazah Perniagaan (Graduate School of Business) |
publishDate |
2012 |
url |
http://eprints.usm.my/26702/1/IMPACT_OF_LEADERSHIP_STYLES_ON_EMPLOYEE_ADAPTABILITY_IN_CALL_CENTER.pdf |
_version_ |
1747819987662274560 |