Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry

Penyelidikan ini dilakukan untuk mengetahui kesan ke atas penyesuaian pekerja terhadap gaya kepimipinan di pusat panggilan pelanggan dalam industri telekomunikasi. This study examines the impact of leadership styles on employees’ adaptability in the call center of telecommunication industry.

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Bibliographic Details
Main Author: Kathamuthu, Kanagaletchumy
Format: Thesis
Language:English
Published: 2012
Subjects:
Online Access:http://eprints.usm.my/26702/1/IMPACT_OF_LEADERSHIP_STYLES_ON_EMPLOYEE_ADAPTABILITY_IN_CALL_CENTER.pdf
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id my-usm-ep.26702
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spelling my-usm-ep.267022019-04-12T05:26:24Z Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry 2012 Kathamuthu, Kanagaletchumy HF5001-6182 Business Penyelidikan ini dilakukan untuk mengetahui kesan ke atas penyesuaian pekerja terhadap gaya kepimipinan di pusat panggilan pelanggan dalam industri telekomunikasi. This study examines the impact of leadership styles on employees’ adaptability in the call center of telecommunication industry. 2012 Thesis http://eprints.usm.my/26702/ http://eprints.usm.my/26702/1/IMPACT_OF_LEADERSHIP_STYLES_ON_EMPLOYEE_ADAPTABILITY_IN_CALL_CENTER.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Kathamuthu, Kanagaletchumy
Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
description Penyelidikan ini dilakukan untuk mengetahui kesan ke atas penyesuaian pekerja terhadap gaya kepimipinan di pusat panggilan pelanggan dalam industri telekomunikasi. This study examines the impact of leadership styles on employees’ adaptability in the call center of telecommunication industry.
format Thesis
qualification_level Master's degree
author Kathamuthu, Kanagaletchumy
author_facet Kathamuthu, Kanagaletchumy
author_sort Kathamuthu, Kanagaletchumy
title Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
title_short Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
title_full Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
title_fullStr Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
title_full_unstemmed Impact Of Leadership Styles On Employee Adaptability In Call Center: A Perspective Of Telecommunication Industry
title_sort impact of leadership styles on employee adaptability in call center: a perspective of telecommunication industry
granting_institution USM
granting_department Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
publishDate 2012
url http://eprints.usm.my/26702/1/IMPACT_OF_LEADERSHIP_STYLES_ON_EMPLOYEE_ADAPTABILITY_IN_CALL_CENTER.pdf
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