Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery

Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery

The objective of this study is to examine the influence of five independent variables of top management. Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian p...

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Main Author: Lee, Chih Hui
Format: Thesis
Language:English
Published: 2012
Subjects:
HF5001-6182 Business
Online Access:http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf
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id my-usm-ep.26706
record_format uketd_dc
spelling my-usm-ep.267062019-04-12T05:26:25Z Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery 2012 Lee, Chih Hui HF5001-6182 Business The objective of this study is to examine the influence of five independent variables of top management. Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian perkhidmatan IT dengan kesan yang sederhana penglibatan pekerja. 2012 Thesis http://eprints.usm.my/26706/ http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf application/pdf en public masters USM Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Lee, Chih Hui
Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery
description The objective of this study is to examine the influence of five independent variables of top management. Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian perkhidmatan IT dengan kesan yang sederhana penglibatan pekerja.
format Thesis
qualification_level Master's degree
author Lee, Chih Hui
author_facet Lee, Chih Hui
author_sort Lee, Chih Hui
title Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery
title_short Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery
title_full Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery
title_fullStr Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery
title_full_unstemmed Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery
title_sort information technology infrastructure library (itil): an approach to optimize best practices in it service delivery
granting_institution USM
granting_department Pusat Pengajian Siswazah Perniagaan (Graduate School of Business)
publishDate 2012
url http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf
_version_ 1747819988631158784

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