Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery

Information Technology Infrastructure Library (Itil): An Approach To Optimize Best Practices In It Service Delivery

The objective of this study is to examine the influence of five independent variables of top management. Objektif kajian ini adalah untuk mengkaji pengaruh lima pembolehubah daripada pengurusan atasan, teknologi, komunikasi, latihan, dan perkerjaan pembelajaran ke arah pengoptimuman penyampaian p...

Saved in:

书目详细资料
主要作者:	Lee, Chih Hui
格式:	Thesis
语言:	English
出版:	2012
主题:	HF5001-6182 Business
在线阅读:	http://eprints.usm.my/26706/1/INFORMATION_TECHNOLOGY_INFRASTRUCTURE_LIBRARY.pdf
标签:	添加标签没有标签, 成为第一个标记此记录!

相似书籍

A Study On Information Technology Infrastructure Library (ITIL) Implementation In Dell
由: Rajendran, Vinothini
出版: (2009)

ITIL (Information Technology Infrastructure Library) implementation and success factors in MSC status organizations : an exploratory study /
由: Khan, Kashif Ibadullah
出版: (2010)

The relationship among business intelligence systems adoption, information technology infrastructure, innovation and competitive environment on performance of banks in Malaysia
由: Anita, Ismail
出版: (2019)

Challenges In Adapting ITIL (Information Technology Infrrtructue Library) Framework In Organizations
由: Phuspha, Sanniababoo
出版: (2011)

A Study Of Service Quality In Information Technology (IT) Implementations
由: Chou, Terk Chuan
出版: (1995)

Implementing ITIL - service support in the infrastructure and service unit of CICT, UTM
由: Ayat, Masarat
出版: (2008)

Factors influencing perceived usefulness & ease of use of digital library technology by post-graduate students in Malaysia
由: Goon, Tuck Lee
出版: (2004)

Technological Innovation Adoption In Malaysia High Tech Industry From The Perspective Of Intellectual Capital And Knowledge Management Infrastructure: The Knowledge Creation Capability As A Mediator
由: Leong, Shi Qi
出版: (2012)

Effectiveness Of Service Delivery System Of Electronic Sales Companies - A Study Of Structural Level And Manager's Origin.
由: Chin, Loi Hin
出版: (1999)

Embedding Corporate Social Responsibility Into Corporate Strategy: A Review Of A Best Employer Company In Vietnam
由: Kim, Lin Siew
出版: (2010)

Embedding Corporate Social Responsibility Into Corporate Strategy : A Review Of A Best Employer Company In Vietnam
由: Kim, Lin Siew
出版: (2010)

The Influence Of Knowledge Management Capabilities On The Learning Organisation And The Moderating Effect Of It Infrastructure And Corporate Culture
由: Lim, Huck Khiam
出版: (2008)

An Impact Of Service Quality Towards Customer Satisfaction In Pos Malaysia: The Mediating Role Of Self-Service Technologies
由: Tan, Siew Fang
出版: (2014)

Linking ITIL with outsource services case study : Center of Information Communication Technology in UTM
由: Mobarhan, Rokhsareh
出版: (2009)

The effect of business process reengineering on organizational performance moderated by information technology capability in Riyadh
由: Mansour S, Aldosari Salem
出版: (2022)

The influence of information technology capability on the relationship between corporate communication and internal supply chain management
由: Zuraida Hani, Zulkepli
出版: (2022)

A Case Study On Improving Spare Part Delivery And Distribution Performance
由: Teh, Wei Wei
出版: (2014)

Improve On Time Delivery: A Case Study At Jm Flour Mill
由: Ong, Wen Ing
出版: (2014)

Mediating role of core total quality management in the relationship between infrastructure total quality management and organizational performance of public Hospital in Pakistan
由: Maqbool, Muhammad Qasim
出版: (2019)

A Study On Factors Influencing Green Information Technology Adoption Among Manufacturing Firms In Penang, Malaysia
由: Wei Ping, Lim
出版: (2012)

A Study of Appraisers’ Managerial Competencies towards the Intentions of Appraiser to Practice the Informal Performance Appraisal Process
由: Wong, Lee Wah
出版: (2009)

A Study of Appraisers’ Managerial Competencies towards the Intentions of Appraiser to Practice the Informal Performance Appraisal Process
由: Wong, Lee Wah
出版: (2009)

A Study Of Appraisers' Managerial Competencies Towards The Intentions Of Appraiser To Practice The Informal Performance Appraisal Process
由: Wong , Lee Wah
出版: (2009)

Improving Delivery Lead Time In Medical Device Supplies To Public Hospitals In Malaysia
由: Ramachandram, Kamaleswaran
出版: (2015)

The Impact Of Perceived Organizational Support On Innovativeness Of Entry-Level Employees Working In The Information Technology Sector Of Hyderabad, India
由: Mummedy, Pavan Kumar
出版: (2008)

The Effects Of Relational Factors, Trust-Commitment And Information Exchange In Sme Service Firm And Supplier Relationship In Malaysia
由: Omar, Mohd Adan
出版: (2017)

The Strategic Impacts Of Deregulation Of Civil Aviation Industry: Modernization Of Air Navigation Technology On Saudi Air Navigation Services
由: Alshehri, Faisal Ali
出版: (2008)

Service Supply Chain Performance In Malaysian National Car Service Centres: The Role Of Service Supply Chain Management Practices, Service Innovation Capability And Value Co-Creation
由: Janteng, Jaludin
出版: (2020)

Determinants and Outcome of Information Technology Governance (ITG) Effectiveness to Organizational Performance: An Empirical Study of Public Listed Companies (PLC) in Malaysia
由: Ching, Kai Hsien
出版: (2014)

The influence of organisational support, transactive memory system and information technology competencies for facilitating knowledge transfer in enterprise resource planning success
由: Muallah, Nur Izzah
出版: (2019)

The Impact Of Intra-Firm Sourcing Strategy And Inter-Firm Sourcing Strategy On Supplies' Quality, Delivery And Cost
由: Khaw, Phaik Lean
出版: (1999)

Determinants Of Enterprise Level Information Technology (It) Risk Management And Its Impact To Firm Performance : An Empirical Study Of Public Listed Companies (Plc) In Malaysia
由: Cho , Ching Liang
出版: (2015)

The Impact of Information Technology (IT) Risk Management on Strategic Agility and Organizational Performance: A Study on Small and Medium-Sized Enterprises (SMEs) in Penang, Malaysia
由: Sim, Poo Beng
出版: (2014)

An Institutional Perspective On The Accounting Practices In A Finance Shared Service Centre Organization
由: Kee, Swee Lin
出版: (2010)

Relationship between HRM Practices, Public Service Motivation, and Knowledge Sharing Behavior
由: Karim, Dewan Niamul
出版: (2019)

The Effects Of Human Resource Management Practices (Hrm) On Service Innovation In Malaysian Islamic Banks
由: Mohammed Khaled , Khaldoun Najati
出版: (2012)

Technology Strategy In Industrial Automation
由: Chong, Chee Keong
出版: (2002)

Factors Determining Consumer’s Behavioural Intention to Purchase Mobile Content Services Advertising
由: Lee , Lean Hua
出版: (2015)

Factors Determining Consumer’s Behavioural Intention to Purchase Mobile Content Services Advertising
由: Lee , Lean Hua
出版: (2015)

ITIL deployment in information technology department of the ministry of environment protection of the republic of Kazakhstan
由: Yerkesheva, Aigerim
出版: (2009)

Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group

Cannot write session to /tmp/vufind_sessions/sess_358maa3jtuj9iut509sfbovqak