Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents

Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents

Tingkahlaku berorientasikan · pelanggan yang merujuk kepada sejauhmana jurujual mengamalkan konsep pemasaran dengan menolong pelanggan membuat keputusan pembelian yang memenuhi keperluan dan kep~n mereka telah dianggap sebagai ciri penting untuk menjadi jurujual yang berjaya. Customer-orienta...

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Bibliographic Details
Main Author: Mohd Noor, Nor Azila
Format: Thesis
Language:English
Published: 2005
Subjects:
H Social Sciences (General)
Online Access:http://eprints.usm.my/29811/1/Nor_Azila_Mohd_Noor.pdf
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id my-usm-ep.29811
record_format uketd_dc
spelling my-usm-ep.298112018-04-06T01:59:04Z Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents 2005 Mohd Noor, Nor Azila H Social Sciences (General) Tingkahlaku berorientasikan · pelanggan yang merujuk kepada sejauhmana jurujual mengamalkan konsep pemasaran dengan menolong pelanggan membuat keputusan pembelian yang memenuhi keperluan dan kep~n mereka telah dianggap sebagai ciri penting untuk menjadi jurujual yang berjaya. Customer-orientation behaviour, which refers to the degree to which salespeople practice the marketing concept by trying to help their customers make purchase decisions that will satisfy customers' needs and satisfaction has been acknowledged as an important characteristics of high performers. 2005 Thesis http://eprints.usm.my/29811/ http://eprints.usm.my/29811/1/Nor_Azila_Mohd_Noor.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Pengurusan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic H Social Sciences (General)
spellingShingle H Social Sciences (General)
Mohd Noor, Nor Azila
Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents
description Tingkahlaku berorientasikan · pelanggan yang merujuk kepada sejauhmana jurujual mengamalkan konsep pemasaran dengan menolong pelanggan membuat keputusan pembelian yang memenuhi keperluan dan kep~n mereka telah dianggap sebagai ciri penting untuk menjadi jurujual yang berjaya. Customer-orientation behaviour, which refers to the degree to which salespeople practice the marketing concept by trying to help their customers make purchase decisions that will satisfy customers' needs and satisfaction has been acknowledged as an important characteristics of high performers.
format Thesis
qualification_level Master's degree
author Mohd Noor, Nor Azila
author_facet Mohd Noor, Nor Azila
author_sort Mohd Noor, Nor Azila
title Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents
title_short Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents
title_full Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents
title_fullStr Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents
title_full_unstemmed Customer-Orientation Behaviour: Antecedents And Its Impact On Sales Performance Of Life Insurance Agents
title_sort customer-orientation behaviour: antecedents and its impact on sales performance of life insurance agents
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Pengurusan
publishDate 2005
url http://eprints.usm.my/29811/1/Nor_Azila_Mohd_Noor.pdf
_version_ 1747820221053272064

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