Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction

Perkhidmatan makmal adalah bidang perkhidmatan yang profesional di mana ia melibatkan pengetahuan sains yang luas dan melibati alat uji yang canggih untuk memenuhi kepuasan pelanggan. Laboratories service is part of professional services under legal services which involves knowledge based and...

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Main Author: Chong , Fong Yin
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.usm.my/29994/1/Thesis_%28Rev_6%29_CFY.pdf
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id my-usm-ep.29994
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spelling my-usm-ep.299942019-04-12T05:25:54Z Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction 2015 Chong , Fong Yin HF5001-6182 Business Perkhidmatan makmal adalah bidang perkhidmatan yang profesional di mana ia melibatkan pengetahuan sains yang luas dan melibati alat uji yang canggih untuk memenuhi kepuasan pelanggan. Laboratories service is part of professional services under legal services which involves knowledge based and high end equipment is a necessity to fulfill customer requirement. 2015 Thesis http://eprints.usm.my/29994/ http://eprints.usm.my/29994/1/Thesis_%28Rev_6%29_CFY.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan
institution Universiti Sains Malaysia
collection USM Institutional Repository
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Chong , Fong Yin
Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
description Perkhidmatan makmal adalah bidang perkhidmatan yang profesional di mana ia melibatkan pengetahuan sains yang luas dan melibati alat uji yang canggih untuk memenuhi kepuasan pelanggan. Laboratories service is part of professional services under legal services which involves knowledge based and high end equipment is a necessity to fulfill customer requirement.
format Thesis
qualification_level Master's degree
author Chong , Fong Yin
author_facet Chong , Fong Yin
author_sort Chong , Fong Yin
title Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
title_short Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
title_full Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
title_fullStr Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
title_full_unstemmed Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
title_sort level of service quality of sme laboratory services on customer satisfaction
granting_institution Universiti Sains Malaysia
granting_department Pusat Pengajian Siswazah Perniagaan
publishDate 2015
url http://eprints.usm.my/29994/1/Thesis_%28Rev_6%29_CFY.pdf
_version_ 1747820262524452864