Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction

Perkhidmatan makmal adalah bidang perkhidmatan yang profesional di mana ia melibatkan pengetahuan sains yang luas dan melibati alat uji yang canggih untuk memenuhi kepuasan pelanggan. Ia memainkan peranan sebagai penapis untuk memastikan hanya produk yang berkualiti sahaja dipasarkan atau diekspo...

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Main Author:	Chong , Fong Yin
Format:	Thesis
Language:	English
Published:	2015
Subjects:	HF5001-6182 Business
Online Access:	http://eprints.usm.my/30365/1/Thesis_%28Rev_6%29_CFY.pdf
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id	my-usm-ep.30365
record_format	uketd_dc
spelling	my-usm-ep.303652019-04-12T05:25:54Z Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction 2015 Chong , Fong Yin HF5001-6182 Business Perkhidmatan makmal adalah bidang perkhidmatan yang profesional di mana ia melibatkan pengetahuan sains yang luas dan melibati alat uji yang canggih untuk memenuhi kepuasan pelanggan. Ia memainkan peranan sebagai penapis untuk memastikan hanya produk yang berkualiti sahaja dipasarkan atau dieksport. Laboratories service is part of professional services under legal services which involves knowledge based and high end equipment is a necessity to fulfill customer requirement. The lab service market is niche and it plays a crucial role to pre-qualify the product as final check point for importer and exporter before shipment. 2015 Thesis http://eprints.usm.my/30365/ http://eprints.usm.my/30365/1/Thesis_%28Rev_6%29_CFY.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Siswazah Perniagaan
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	HF5001-6182 Business
spellingShingle	HF5001-6182 Business Chong , Fong Yin Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
description	Perkhidmatan makmal adalah bidang perkhidmatan yang profesional di mana ia melibatkan pengetahuan sains yang luas dan melibati alat uji yang canggih untuk memenuhi kepuasan pelanggan. Ia memainkan peranan sebagai penapis untuk memastikan hanya produk yang berkualiti sahaja dipasarkan atau dieksport. Laboratories service is part of professional services under legal services which involves knowledge based and high end equipment is a necessity to fulfill customer requirement. The lab service market is niche and it plays a crucial role to pre-qualify the product as final check point for importer and exporter before shipment.
format	Thesis
qualification_level	Master's degree
author	Chong , Fong Yin
author_facet	Chong , Fong Yin
author_sort	Chong , Fong Yin
title	Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
title_short	Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
title_full	Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
title_fullStr	Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
title_full_unstemmed	Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
title_sort	level of service quality of sme laboratory services on customer satisfaction
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Siswazah Perniagaan
publishDate	2015
url	http://eprints.usm.my/30365/1/Thesis_%28Rev_6%29_CFY.pdf
_version_	1747820320846249984

Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction

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