Level Of Service Quality Of Sme Laboratory Services On Customer Satisfaction
Perkhidmatan makmal adalah bidang perkhidmatan yang profesional di mana ia melibatkan pengetahuan sains yang luas dan melibati alat uji yang canggih untuk memenuhi kepuasan pelanggan. Ia memainkan peranan sebagai penapis untuk memastikan hanya produk yang berkualiti sahaja dipasarkan atau diekspo...
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Main Author: | Chong , Fong Yin |
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Format: | Thesis |
Language: | English |
Published: |
2015
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Subjects: | |
Online Access: | http://eprints.usm.my/30365/1/Thesis_%28Rev_6%29_CFY.pdf |
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