Factors Influencing Bus Service Quality – Perspectives Of User, Operator And Authority
Kajian ini mengambil kira isu utama mengenai keadaan semasa perkhidmatan bas yang disediakan di kawasan SPT. Walaupun jumlah peningkatan kenderaan di jalan raya semakin meningkat, pengguna jalanboleh seolah-olah bertolak ansur dengan keadaan ini. Pengguna mendakwa kuaiti perkhidmatan bas tidak meme...
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Main Author: | Mhd Noh, Nur’amirah |
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Format: | Thesis |
Language: | English |
Published: |
2015
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Subjects: | |
Online Access: | http://eprints.usm.my/30552/1/NUR%E2%80%99AMIRAH_BINTI_MHD_NOH.pdf |
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