Organizational Justice, Conflict Management Styles, And Organizational Commitment Among Bank Employees In Northern Malaysia

Sejak tahun 2010, bank-bank perdagangan di Malaysia telah mempunyai bilangan pusing-ganti staf paling ramai dalam kalangan pekerja-pekerja bukan pengurusan seperti kerani, pegawai dan pegawai kanan. Ini telah menjadi masalah utama dalam industri perbankan di Malaysia yang disebabkan oleh kurangnya k...

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Main Author:	Mohd Kassim, Muhammad Asyraf
Format:	Thesis
Language:	English
Published:	2016
Subjects:	HD28-70 Management Industrial Management
Online Access:	http://eprints.usm.my/31498/1/MUHAMMAD_ASYRAF_BIN_MOHD_KASSIM_24.pdf
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id	my-usm-ep.31498
record_format	uketd_dc
spelling	my-usm-ep.314982019-04-12T05:25:21Z Organizational Justice, Conflict Management Styles, And Organizational Commitment Among Bank Employees In Northern Malaysia 2016-04 Mohd Kassim, Muhammad Asyraf HD28-70 Management. Industrial Management Sejak tahun 2010, bank-bank perdagangan di Malaysia telah mempunyai bilangan pusing-ganti staf paling ramai dalam kalangan pekerja-pekerja bukan pengurusan seperti kerani, pegawai dan pegawai kanan. Ini telah menjadi masalah utama dalam industri perbankan di Malaysia yang disebabkan oleh kurangnya komitmen pekerja terhadap organisasi mereka. Pekerja-pekerja ini hendaklah mempunyai persepsi yang baik terhadap organisasi mereka dan dapat menentukan gaya pengurusan konflik yang relevan kerana ini adalah penting dalam membangunkan komitmen organisasi di kalangan pekerja sesebuah organisasi. Kajian ini mencadangkan dan menguji satu kerangka kerja yang menggabungkan kesemua dimensi keadilan organisasi, gaya pengurusan konflik, and komitmen organisasi. Data kajian telah dikumpulkan daripada 303 responden dengan menggunakan satu tinjauan berstruktur. Partial Least Squares – Model Persamaan Berstruktur (PLS-SEM) telah digunakan untuk menguji model itu. Since year 2010, commercial banks in Malaysia have had the most number of staff turnovers among the non-managerial bank employees such as the clerks, officers, and senior officers. This has become a major problem for the Malaysian banking industry primarily driven by the lack of the employees’ commitment in the organization. These employees must establish good perception towards their organization and determine the most appropriate conflict handling styles as it is important in developing organizational commitment among the employees in the organization. This study proposes and tests a research framework that integrates all dimensions of organizational justice, conflict management styles, and organizational commitment. Partial Least Squares – Structural Equation Modeling (PLS-SEM) was employed to test the model. The data was collected from 303 respondents using a structured survey. 2016-04 Thesis http://eprints.usm.my/31498/ http://eprints.usm.my/31498/1/MUHAMMAD_ASYRAF_BIN_MOHD_KASSIM_24.pdf application/pdf en public masters Universiti Sains Malaysia Pusat Pengajian Pengurusan (School of Management)
institution	Universiti Sains Malaysia
collection	USM Institutional Repository
language	English
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Mohd Kassim, Muhammad Asyraf Organizational Justice, Conflict Management Styles, And Organizational Commitment Among Bank Employees In Northern Malaysia
description	Sejak tahun 2010, bank-bank perdagangan di Malaysia telah mempunyai bilangan pusing-ganti staf paling ramai dalam kalangan pekerja-pekerja bukan pengurusan seperti kerani, pegawai dan pegawai kanan. Ini telah menjadi masalah utama dalam industri perbankan di Malaysia yang disebabkan oleh kurangnya komitmen pekerja terhadap organisasi mereka. Pekerja-pekerja ini hendaklah mempunyai persepsi yang baik terhadap organisasi mereka dan dapat menentukan gaya pengurusan konflik yang relevan kerana ini adalah penting dalam membangunkan komitmen organisasi di kalangan pekerja sesebuah organisasi. Kajian ini mencadangkan dan menguji satu kerangka kerja yang menggabungkan kesemua dimensi keadilan organisasi, gaya pengurusan konflik, and komitmen organisasi. Data kajian telah dikumpulkan daripada 303 responden dengan menggunakan satu tinjauan berstruktur. Partial Least Squares – Model Persamaan Berstruktur (PLS-SEM) telah digunakan untuk menguji model itu. Since year 2010, commercial banks in Malaysia have had the most number of staff turnovers among the non-managerial bank employees such as the clerks, officers, and senior officers. This has become a major problem for the Malaysian banking industry primarily driven by the lack of the employees’ commitment in the organization. These employees must establish good perception towards their organization and determine the most appropriate conflict handling styles as it is important in developing organizational commitment among the employees in the organization. This study proposes and tests a research framework that integrates all dimensions of organizational justice, conflict management styles, and organizational commitment. Partial Least Squares – Structural Equation Modeling (PLS-SEM) was employed to test the model. The data was collected from 303 respondents using a structured survey.
format	Thesis
qualification_level	Master's degree
author	Mohd Kassim, Muhammad Asyraf
author_facet	Mohd Kassim, Muhammad Asyraf
author_sort	Mohd Kassim, Muhammad Asyraf
title	Organizational Justice, Conflict Management Styles, And Organizational Commitment Among Bank Employees In Northern Malaysia
title_short	Organizational Justice, Conflict Management Styles, And Organizational Commitment Among Bank Employees In Northern Malaysia
title_full	Organizational Justice, Conflict Management Styles, And Organizational Commitment Among Bank Employees In Northern Malaysia
title_fullStr	Organizational Justice, Conflict Management Styles, And Organizational Commitment Among Bank Employees In Northern Malaysia
title_full_unstemmed	Organizational Justice, Conflict Management Styles, And Organizational Commitment Among Bank Employees In Northern Malaysia
title_sort	organizational justice, conflict management styles, and organizational commitment among bank employees in northern malaysia
granting_institution	Universiti Sains Malaysia
granting_department	Pusat Pengajian Pengurusan (School of Management)
publishDate	2016
url	http://eprints.usm.my/31498/1/MUHAMMAD_ASYRAF_BIN_MOHD_KASSIM_24.pdf
_version_	1747820437651324928

Organizational Justice, Conflict Management Styles, And Organizational Commitment Among Bank Employees In Northern Malaysia

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